Bug 203569 - Eaton 5E UPS (aka MGE UPS) auto-disconnecting after `usb_submit_urb(ctrl) failed: -1` and `timeout initializing reports`
Summary: Eaton 5E UPS (aka MGE UPS) auto-disconnecting after `usb_submit_urb(ctrl) fai...
Status: NEW
Alias: None
Product: Drivers
Classification: Unclassified
Component: USB (show other bugs)
Hardware: All Linux
: P1 blocking
Assignee: Greg Kroah-Hartman
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-05-11 00:58 UTC by GYt2bW
Modified: 2019-05-11 10:14 UTC (History)
1 user (show)

See Also:
Kernel Version: v5.1
Subsystem:
Regression: No
Bisected commit-id:

Attachments
eaton5e_usb_ups.patch (4.30 KB, text/plain)
2019-05-11 00:58 UTC, GYt2bW 		Details
Add an attachment (proposed patch, testcase, etc.)

Description GYt2bW 2019-05-11 00:58:04 UTC 
Created attachment 282713 [details]
eaton5e_usb_ups.patch

```
will prevent auto-disconnection dmesg spam for Eaton 5E UPS connection via USB cable
thanks to Reyad Attiyat for https://bugzilla.kernel.org/show_bug.cgi?id=73321#c11 and #c12

[ 1156.492171] hid-generic 0003:0463:FFFF.003F: usb_submit_urb(ctrl) failed: -1
[ 1156.492215] hid-generic 0003:0463:FFFF.003F: timeout initializing reports
[ 1161.918674] usb 1-14: USB disconnect, device number 63
[ 1162.659694] gpg-agent[1068]: handler 0x752b0f137700 for fd 10 started
[ 1162.711817] gpg-agent[1068]: handler 0x752b0f137700 for fd 10 terminated
[ 1162.806042] usb 1-14: new low-speed USB device number 64 using xhci_hcd
[ 1163.569330] usb 1-14: New USB device found, idVendor=0463, idProduct=ffff, bcdDevice= 0.01
[ 1163.569339] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1163.569344] usb 1-14: Product: 5E
[ 1163.569347] usb 1-14: Manufacturer: EATON
[ 1165.529902] hid-generic 0003:0463:FFFF.0040: hiddev97,hidraw4: USB HID v1.10 Device [EATON 5E] on usb-0000:00:14.0-14/input0
[ 1165.540017] mtp-probe[5586]: checking bus 1, device 64: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-14"
[ 1165.540180] mtp-probe[5586]: bus: 1, device: 64 was not an MTP device
[ 1166.081247] mtp-probe[5608]: checking bus 1, device 64: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-14"
[ 1166.081500] mtp-probe[5608]: bus: 1, device: 64 was not an MTP device
[ 1172.042315] usb 1-14: USB disconnect, device number 64
[ 1172.042948] hid-generic 0003:0463:FFFF.0040: usb_submit_urb(ctrl) failed: -19
[ 1172.931037] usb 1-14: new low-speed USB device number 65 using xhci_hcd
[ 1173.692895] usb 1-14: New USB device found, idVendor=0463, idProduct=ffff, bcdDevice= 0.01
[ 1173.692903] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1173.692907] usb 1-14: Product: 5E
[ 1173.692912] usb 1-14: Manufacturer: EATON
[ 1175.653569] hid-generic 0003:0463:FFFF.0041: hiddev97,hidraw4: USB HID v1.10 Device [EATON 5E] on usb-0000:00:14.0-14/input0
[ 1175.663973] mtp-probe[5671]: checking bus 1, device 65: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-14"
[ 1175.664700] mtp-probe[5671]: bus: 1, device: 65 was not an MTP device
[ 1176.192214] mtp-probe[5693]: checking bus 1, device 65: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-14"
[ 1176.192415] mtp-probe[5693]: bus: 1, device: 65 was not an MTP device
[ 1182.156218] usb 1-14: USB disconnect, device number 65
[ 1182.156301] hid-generic 0003:0463:FFFF.0041: usb_submit_urb(ctrl) failed: -19
[ 1183.044037] usb 1-14: new low-speed USB device number 66 using xhci_hcd
[ 1183.808062] usb 1-14: New USB device found, idVendor=0463, idProduct=ffff, bcdDevice= 0.01
[ 1183.808070] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1183.808075] usb 1-14: Product: 5E
[ 1183.808078] usb 1-14: Manufacturer: EATON
[ 1185.767289] hid-generic 0003:0463:FFFF.0042: hiddev97,hidraw4: USB HID v1.10 Device [EATON 5E] on usb-0000:00:14.0-14/input0
[ 1185.777254] mtp-probe[5757]: checking bus 1, device 66: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-14"
[ 1185.777378] mtp-probe[5757]: bus: 1, device: 66 was not an MTP device
[ 1186.318828] mtp-probe[5778]: checking bus 1, device 66: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-14"
[ 1186.318946] mtp-probe[5778]: bus: 1, device: 66 was not an MTP device
[ 1196.428121] hid-generic 0003:0463:FFFF.0042: usb_submit_urb(ctrl) failed: -1
[ 1196.428161] hid-generic 0003:0463:FFFF.0042: timeout initializing reports

diff --git a/drivers/hid/hid-quirks.c b/drivers/hid/hid-quirks.c
index 77ffba48cc73..1afc38515719 100644
--- a/drivers/hid/hid-quirks.c
+++ b/drivers/hid/hid-quirks.c
@@ -112,6 +112,7 @@ static const struct hid_device_id hid_quirks[] = {
 	{ HID_USB_DEVICE(USB_VENDOR_ID_MICROSOFT, USB_DEVICE_ID_MS_POWER_COVER), HID_QUIRK_NO_INIT_REPORTS },
 	{ HID_USB_DEVICE(USB_VENDOR_ID_MICROSOFT, USB_DEVICE_ID_MS_SURFACE_PRO_2), HID_QUIRK_NO_INIT_REPORTS },
 	{ HID_USB_DEVICE(USB_VENDOR_ID_MICROSOFT, USB_DEVICE_ID_MS_TOUCH_COVER_2), HID_QUIRK_NO_INIT_REPORTS },
+	{ HID_USB_DEVICE(USB_VENDOR_ID_MGE, USB_DEVICE_ID_MGE_UPS), HID_QUIRK_NO_INIT_REPORTS }, //added by je
 	{ HID_USB_DEVICE(USB_VENDOR_ID_MICROSOFT, USB_DEVICE_ID_MS_TYPE_COVER_2), HID_QUIRK_NO_INIT_REPORTS },
 	{ HID_USB_DEVICE(USB_VENDOR_ID_MOJO, USB_DEVICE_ID_RETRO_ADAPTER), HID_QUIRK_MULTI_INPUT },
 	{ HID_USB_DEVICE(USB_VENDOR_ID_MSI, USB_DEVICE_ID_MSI_GT683R_LED_PANEL), HID_QUIRK_NO_INIT_REPORTS },
```

originally hit via https://bugzilla.xfce.org/show_bug.cgi?id=15387#c5

Though I'm not sure if `upowerd` (via `upower.service`) is doing the disconnects or the kernel.


Linux i87k 5.1.0-ge93c9c99a629 #10 SMP Sat May 11 02:41:01 CEST 2019 x86_64 GNU/Linux
Comment 1 Greg Kroah-Hartman 2019-05-11 05:43:01 UTC 
On Sat, May 11, 2019 at 12:58:04AM +0000, bugzilla-daemon@bugzilla.kernel.org wrote:
> https://bugzilla.kernel.org/show_bug.cgi?id=203569
> 
>             Bug ID: 203569
>            Summary: Eaton 5E UPS (aka MGE UPS) auto-disconnecting after
>                     `usb_submit_urb(ctrl) failed: -1`  and `timeout
>                     initializing reports`
>            Product: Drivers
>            Version: 2.5
>     Kernel Version: v5.1

All USB bugs should be sent to the linux-usb@vger.kernel.org mailing
list, and not entered into bugzilla.  Please bring this issue up there,
if it is still a problem in the latest kernel release.
Comment 2 GYt2bW 2019-05-11 10:14:44 UTC 
I've sent an email there, hope it worked, thanks!
Note You need to log in before you can comment on or make changes to this bug.