Created attachment 278779 [details] dmesg log Bluetooth should be supported but is not detected on this particular system. Replaced OEM Realtek card (RTL8822BE) with Intel Wireless AC 9260 (9260.NGWG.NV). If it's of any significance, this is the newer AMD Ryzen mobile platform In both cases, wifi works but bluetooth does not. Both devices work on the system under windows. Intel Bluetooth device ID 8087:0025. Full dmesg log attached Followed all steps outlined here: https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi $ ethtool -i wlp4s0 | grep firmware firmware-version: 38.c0e03d94.0 $ uname -r 4.19.0-041900rc5-generic $ lspci -vvv https://pastebin.com/raw/Tha1pcr4 $ lsusb -vvv https://pastebin.com/raw/40inmdDh $ sudo dmesg | grep -i blue [ 32.576983] Bluetooth: Core ver 2.22 [ 32.577020] Bluetooth: HCI device and connection manager initialized [ 32.577025] Bluetooth: HCI socket layer initialized [ 32.577028] Bluetooth: L2CAP socket layer initialized [ 32.577051] Bluetooth: SCO socket layer initialized [ 53.428041] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 53.428045] Bluetooth: BNEP filters: protocol multicast [ 53.428053] Bluetooth: BNEP socket layer initialized $ sudo lsmod | grep iwl iwlmvm 376832 0 mac80211 794624 1 iwlmvm iwlwifi 303104 1 iwlmvm cfg80211 655360 3 iwlmvm,iwlwifi,mac80211 $ hcitool scan Device is not available: No such device $ bluetoothctl Agent registered [bluetooth]# power on No default controller available [bluetooth]# exit Agent unregistered $ rfkill list all 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no $ sudo lspci 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15d0 00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 15d1 00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge 00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3 00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3 00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3 00:01.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15d3 00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge 00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15db 00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 15dc 00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 61) 00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e8 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15e9 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ea 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15eb 00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ec 00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ed 00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ee 00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 15ef 01:00.0 Non-Volatile memory controller: Lenovo Device 0003 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10) 03:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01) 04:00.0 Network controller: Intel Corporation Wireless-AC 9260 (rev 29) 05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] (rev c4) 05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 15de 05:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 15df 05:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e0 05:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15e1 05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Device 15e3 06:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 61) $ sudo lspci -k -s 04:00.0 04:00.0 Network controller: Intel Corporation Wireless-AC 9260 (rev 29) Subsystem: Intel Corporation Device 0014 Kernel driver in use: iwlwifi Kernel modules: iwlwifi $ ls -l | grep iwlwifi -rw-r--r-- 1 root root 337520 Mar 29 2017 iwlwifi-1000-5.ucode -rw-r--r-- 1 root root 337572 Mar 29 2017 iwlwifi-100-5.ucode -rw-r--r-- 1 root root 689680 Mar 29 2017 iwlwifi-105-6.ucode -rw-r--r-- 1 root root 701228 Mar 29 2017 iwlwifi-135-6.ucode -rw-r--r-- 1 root root 695876 Mar 29 2017 iwlwifi-2000-6.ucode -rw-r--r-- 1 root root 707392 Mar 29 2017 iwlwifi-2030-6.ucode -rw-r--r-- 1 root root 609892 Mar 29 2017 iwlwifi-3160-10.ucode -rw-r--r-- 1 root root 683996 Mar 29 2017 iwlwifi-3160-12.ucode -rw-r--r-- 1 root root 688616 Mar 29 2017 iwlwifi-3160-13.ucode -rw-r--r-- 1 root root 918212 Mar 29 2017 iwlwifi-3160-16.ucode -rw-r--r-- 1 root root 918268 May 18 13:07 iwlwifi-3160-17.ucode -rw-r--r-- 1 root root 670484 Mar 29 2017 iwlwifi-3160-7.ucode -rw-r--r-- 1 root root 667284 Mar 29 2017 iwlwifi-3160-8.ucode -rw-r--r-- 1 root root 669872 Mar 29 2017 iwlwifi-3160-9.ucode -rw-r--r-- 1 root root 1384856 Nov 17 2017 iwlwifi-3168-21.ucode -rw-r--r-- 1 root root 1028092 Apr 24 09:23 iwlwifi-3168-22.ucode -rw-r--r-- 1 root root 1032436 Dec 5 2017 iwlwifi-3168-27.ucode -rw-r--r-- 1 root root 1036276 May 18 13:07 iwlwifi-3168-29.ucode -rw-r--r-- 1 root root 150100 Mar 29 2017 iwlwifi-3945-2.ucode -rw-r--r-- 1 root root 187972 Mar 29 2017 iwlwifi-4965-2.ucode -rw-r--r-- 1 root root 340696 Aug 30 14:57 iwlwifi-5000-5.ucode -rw-r--r-- 1 root root 337400 Mar 29 2017 iwlwifi-5150-2.ucode -rw-r--r-- 1 root root 454608 Mar 29 2017 iwlwifi-6000-4.ucode -rw-r--r-- 1 root root 444128 Mar 29 2017 iwlwifi-6000g2a-5.ucode -rw-r--r-- 1 root root 677296 Mar 29 2017 iwlwifi-6000g2a-6.ucode -rw-r--r-- 1 root root 679436 Mar 29 2017 iwlwifi-6000g2b-6.ucode -rw-r--r-- 1 root root 469780 Mar 29 2017 iwlwifi-6050-5.ucode -rw-r--r-- 1 root root 672352 Mar 29 2017 iwlwifi-7260-10.ucode -rw-r--r-- 1 root root 782300 Mar 29 2017 iwlwifi-7260-12.ucode -rw-r--r-- 1 root root 786920 Mar 29 2017 iwlwifi-7260-13.ucode -rw-r--r-- 1 root root 1049284 Mar 29 2017 iwlwifi-7260-16.ucode -rw-r--r-- 1 root root 1049340 May 18 13:07 iwlwifi-7260-17.ucode -rw-r--r-- 1 root root 683236 Mar 29 2017 iwlwifi-7260-7.ucode -rw-r--r-- 1 root root 679780 Mar 29 2017 iwlwifi-7260-8.ucode -rw-r--r-- 1 root root 680508 Mar 29 2017 iwlwifi-7260-9.ucode -rw-r--r-- 1 root root 736844 Mar 29 2017 iwlwifi-7265-10.ucode -rw-r--r-- 1 root root 880604 Mar 29 2017 iwlwifi-7265-12.ucode -rw-r--r-- 1 root root 885224 Mar 29 2017 iwlwifi-7265-13.ucode -rw-r--r-- 1 root root 1180356 Mar 29 2017 iwlwifi-7265-16.ucode -rw-r--r-- 1 root root 1180412 May 18 13:07 iwlwifi-7265-17.ucode -rw-r--r-- 1 root root 690452 Mar 29 2017 iwlwifi-7265-8.ucode -rw-r--r-- 1 root root 697828 Mar 29 2017 iwlwifi-7265-9.ucode lrwxrwxrwx 1 root root 21 Nov 17 2017 iwlwifi-7265D-10.ucode -> iwlwifi-7265-10.ucode -rw-r--r-- 1 root root 1002800 Mar 29 2017 iwlwifi-7265D-12.ucode -rw-r--r-- 1 root root 1008692 Mar 29 2017 iwlwifi-7265D-13.ucode -rw-r--r-- 1 root root 1384500 Mar 29 2017 iwlwifi-7265D-16.ucode -rw-r--r-- 1 root root 1383604 Nov 17 2017 iwlwifi-7265D-17.ucode -rw-r--r-- 1 root root 1385368 Nov 17 2017 iwlwifi-7265D-21.ucode -rw-r--r-- 1 root root 1028376 Apr 24 09:23 iwlwifi-7265D-22.ucode -rw-r--r-- 1 root root 1032740 Dec 5 2017 iwlwifi-7265D-27.ucode -rw-r--r-- 1 root root 1036432 May 18 13:07 iwlwifi-7265D-29.ucode -rw-r--r-- 1 root root 1745176 Mar 29 2017 iwlwifi-8000C-13.ucode -rw-r--r-- 1 root root 2351636 Mar 29 2017 iwlwifi-8000C-16.ucode -rw-r--r-- 1 root root 2394060 Nov 17 2017 iwlwifi-8000C-21.ucode -rw-r--r-- 1 root root 2120860 Aug 6 13:26 iwlwifi-8000C-22.ucode -rw-r--r-- 1 root root 2227284 Dec 5 2017 iwlwifi-8000C-27.ucode -rw-r--r-- 1 root root 2310116 Dec 6 2017 iwlwifi-8000C-31.ucode -rw-r--r-- 1 root root 2448976 Apr 25 07:44 iwlwifi-8000C-34.ucode -rw-r--r-- 1 root root 2486572 May 18 13:07 iwlwifi-8000C-36.ucode -rw-r--r-- 1 root root 2389968 Nov 17 2017 iwlwifi-8265-21.ucode -rw-r--r-- 1 root root 1811984 Apr 24 09:23 iwlwifi-8265-22.ucode -rw-r--r-- 1 root root 2234528 Dec 5 2017 iwlwifi-8265-27.ucode -rw-r--r-- 1 root root 2307104 Dec 6 2017 iwlwifi-8265-31.ucode -rw-r--r-- 1 root root 2440780 Apr 25 07:44 iwlwifi-8265-34.ucode -rw-r--r-- 1 root root 2498044 May 18 13:07 iwlwifi-8265-36.ucode -rw-r--r-- 1 root root 2632620 Apr 24 09:28 iwlwifi-9000-pu-b0-jf-b0-33.ucode -rw-r--r-- 1 root root 2678284 Aug 6 13:26 iwlwifi-9000-pu-b0-jf-b0-34.ucode -rw-r--r-- 1 root root 2520568 May 18 13:07 iwlwifi-9000-pu-b0-jf-b0-38.ucode -rw-r--r-- 1 root root 2637216 Apr 24 09:28 iwlwifi-9260-th-b0-jf-b0-33.ucode -rw-r--r-- 1 root root 2678092 Aug 6 13:26 iwlwifi-9260-th-b0-jf-b0-34.ucode -rw-r--r-- 1 root root 2521412 May 18 13:07 iwlwifi-9260-th-b0-jf-b0-38.ucode
removing linuxwifi@intel.com since it is meant to support wifi and not bluetooth.
Adam, Maybe this is similar to the issue I had with my Lenovo A485. Both Realtek 8822BE and Intel 9260's bluetooth were not detected. If you put your laptop to sleep and then wake it up again, does it see the bluetooth with lsusb?
(In reply to Samantha McVey from comment #2) > Adam, > Maybe this is similar to the issue I had with my Lenovo A485. Both Realtek > 8822BE and Intel 9260's bluetooth were not detected. If you put your laptop > to sleep and then wake it up again, does it see the bluetooth with lsusb? Hi Samantha, Yes, that is exactly what happens. Fresh boot: adam@adam-thinkpad:~$ sudo lsusb Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 04f2:b604 Chicony Electronics Co., Ltd Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Suspend, then wake: adam@adam-thinkpad:~$ sudo lsusb Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 003: ID 04f2:b604 Chicony Electronics Co., Ltd Bus 003 Device 004: ID 8087:0025 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 8087:0025 suddenly appears after wake. Wifi works the entire time, however. This message that my bluetooth adapter being powered off also appears in my bluetooth devices in KDE after waking from suspend (it is not there on fresh boot). https://i.imgur.com/OAgdxuj.png
Adam, It seems our issues were identical. Lenovo fixed the Bluetooth on Linux with a BIOS update, 1.06 for the A485. I checked the BIOS log for the E485 and don't see any similar entries. I would try and contact Lenovo, if you are using the latest BIOS version and still have issues. I have gotten in touch with them on Twitter before, though there is always phone as well. At least to find out if they plan on fixing this on the E485.
Thanks a lot for the info, that's really helpful. I fired them off a message on Twitter, and linked them to the change log for the A485 BIOS as well as our discussion here. Hopefully someone sees it, very frustrating. I tested the latest BIOS for my E585 (1.46) and it didn't resolve it for me unfortunately.