Bug 199563 - iwlwifi: 7265: NMI in INIT image while running DC - wait for radio from BT
Summary: iwlwifi: 7265: NMI in INIT image while running DC - wait for radio from BT
Status: CLOSED WILL_NOT_FIX
Alias: None
Product: Drivers
Classification: Unclassified
Component: network-wireless (show other bugs)
Hardware: Intel Linux
: P1 normal
Assignee: DO NOT USE - assign "network-wireless-intel" component instead
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-04-29 13:11 UTC by Mete
Modified: 2018-06-17 05:18 UTC (History)
0 users

See Also:
Kernel Version: 4.15.3-041503-generic x86_64
Subsystem:
Regression: No
Bisected commit-id:


Attachments
Dmesg output (65.89 KB, text/plain)
2018-04-29 15:25 UTC, Mete
Details
Proper dmesg (73.11 KB, text/plain)
2018-06-11 00:48 UTC, Mete
Details
iwconfig (197 bytes, text/plain)
2018-06-11 00:49 UTC, Mete
Details
lshw (1.48 KB, text/plain)
2018-06-11 00:49 UTC, Mete
Details
lsmod (5.18 KB, text/plain)
2018-06-11 00:49 UTC, Mete
Details
lspci (522 bytes, text/plain)
2018-06-11 00:50 UTC, Mete
Details
rfkill (128 bytes, text/plain)
2018-06-11 00:50 UTC, Mete
Details

Description Mete 2018-04-29 13:11:52 UTC
As i described in the headline , wi-fi runs normally for an hour so but after that it just completely going silent and removed from any system outputs. ( Network manager etc. )

inxi -SMNnxxz

System:    Host: asus-FX553VD Kernel: 4.15.3-041503-generic x86_64 (64 bit gcc: 7.2.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3) dm: lightdm
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: ASUSTeK (portable) product: GL553VD v: 1.0
           Mobo: ASUSTeK model: GL553VD v: 1.0
           Bios: American Megatrends v: GL553VD.304 date: 09/07/2017
Network:   Card-1: Intel Wireless 7265
           driver: iwlwifi bus-ID: 02:00.0 chip-ID: 8086:095a
           IF: wlp2s0 state: up mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: d000
           bus-ID: 03:00.0 chip-ID: 10ec:8168
           IF: enp3s0 state: down mac: <filter>

iwconfig | grep Power
enp3s0    no wireless extensions.

lo        no wireless extensions.

          Bit Rate=54 Mb/s   Tx-Power=22 dBm   
          Power Management:on
Comment 1 Emmanuel Grumbach 2018-04-29 15:07:50 UTC
Logs?
Comment 2 Mete 2018-04-29 15:10:20 UTC
(In reply to Emmanuel Grumbach from comment #1)
> Logs?

Tell me the needed outputs , i can post them right asap.
Comment 3 Emmanuel Grumbach 2018-04-29 15:21:24 UTC
Dmesg output.
Comment 4 Mete 2018-04-29 15:25:12 UTC
Created attachment 275669 [details]
Dmesg output
Comment 5 Mete 2018-04-29 15:25:36 UTC
(In reply to Emmanuel Grumbach from comment #3)
> Dmesg output.

Added as an attachment.
Comment 6 Emmanuel Grumbach 2018-04-29 15:47:15 UTC
What does rfkill list say when you don't have WiFi?

I can't see any problem in dmesg.
Comment 7 Mete 2018-04-30 17:40:14 UTC
(In reply to Emmanuel Grumbach from comment #6)
> What does rfkill list say when you don't have WiFi?
> 
> I can't see any problem in dmesg.

Sorry for late reply , unfortunately i couldn't think to check it. 

But inxi -Fxz was like this:

Card-1: Intel Wireless 7265 driver: iwlwifi bus-ID: 02:00.0
           IF: N/A state: N/A mac: <filter>
Comment 8 Emmanuel Grumbach 2018-04-30 20:44:44 UTC
Are you sure the dmesg output you attached was taken after the NIC disappeared?
Comment 9 Emmanuel Grumbach 2018-05-02 20:20:59 UTC
Are you using tkip encryption?
Can you try with AES or without security?
Comment 10 Emmanuel Grumbach 2018-05-10 07:54:05 UTC
Ping?
Comment 11 Mete 2018-06-11 00:47:51 UTC
(In reply to Emmanuel Grumbach from comment #10)
> Ping?

Hi again and sorry for late reply. I managed to replicate the issue. Got dmesg and other datas.
Comment 12 Mete 2018-06-11 00:48:45 UTC
Created attachment 276457 [details]
Proper dmesg
Comment 13 Mete 2018-06-11 00:49:08 UTC
Created attachment 276459 [details]
iwconfig
Comment 14 Mete 2018-06-11 00:49:28 UTC
Created attachment 276461 [details]
lshw
Comment 15 Mete 2018-06-11 00:49:44 UTC
Created attachment 276463 [details]
lsmod
Comment 16 Mete 2018-06-11 00:50:03 UTC
Created attachment 276465 [details]
lspci
Comment 17 Mete 2018-06-11 00:50:30 UTC
Created attachment 276467 [details]
rfkill
Comment 18 Emmanuel Grumbach 2018-06-12 06:19:23 UTC
What is happening here is that WiFi needs to run calibrations, but can't because the radio is claimed by the BT core for way too long.
This is most probably a bug on the BT side.
You can check that you have the latest FW for BT or try to disable BT.

I'll leave this bug open for a few more days and then close it.
Comment 19 Mete 2018-06-12 13:54:31 UTC
(In reply to Emmanuel Grumbach from comment #18)
> What is happening here is that WiFi needs to run calibrations, but can't
> because the radio is claimed by the BT core for way too long.
> This is most probably a bug on the BT side.
> You can check that you have the latest FW for BT or try to disable BT.
> 
> I'll leave this bug open for a few more days and then close it.

BT was disabled when i get this wi fi error every time.

How can i check for latest FW?
Comment 20 Emmanuel Grumbach 2018-06-12 14:09:11 UTC
You have the latest Wifi firmware. For the BT firmware you can check in linux-firmware.git repository.
Comment 21 Mete 2018-06-12 14:46:39 UTC
(In reply to Emmanuel Grumbach from comment #20)
> You have the latest Wifi firmware. For the BT firmware you can check in
> linux-firmware.git repository.

It is on 1.157.19
Comment 22 Emmanuel Grumbach 2018-06-17 05:18:57 UTC
This number doesn't mean much for upstream.
Since we can't do anything from the wifi did anyway, I'm closing this.

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