Bug 6935

Summary: USB reset of CD writer write writing CD
Product: Drivers Reporter: Daniel (garkein)
Component: USBAssignee: Matthew Dharm (mdharm-usb)
Status: REJECTED INSUFFICIENT_DATA    
Severity: normal CC: greg
Priority: P2    
Hardware: i386   
OS: Linux   
Kernel Version: 2.6.18-rc2 Subsystem:
Regression: --- Bisected commit-id:
Bug Depends on:    
Bug Blocks: 5089    

Description Daniel 2006-07-31 13:51:34 UTC
Writing CDs or DVD with my external USB enclosure + BenQ DW-1610 sometimes fails
because of USB errors.
I noticed that even on successful burns there are resets of the USB drive
enclosure happening which I suspect are not normal.

Jul 31 22:24:55 haktar kernel: cdrom: This disc doesn't have any tracks I recognize!
Jul 31 22:25:26 haktar kernel: usb 1-1.2: reset high speed USB device using
ehci_hcd and address 5
Jul 31 22:25:31 haktar last message repeated 2 times



haktar~> lsusb
Bus 004 Device 001: ID 0000:0000
Bus 001 Device 008: ID 0ccd:0038 TerraTec Electronic GmbH Cinergy T^2 DVB-T Receiver
Bus 001 Device 007: ID 04b8:011d Seiko Epson Corp. Perfection 1260 Photo
Bus 001 Device 006: ID 0557:2006 ATEN International Co., Ltd UC-1284B Printer Port
Bus 001 Device 005: ID 3873:5621 <<<---- THIS IS THE USB ENCLOSURE
Bus 001 Device 004: ID 046d:c016 Logitech, Inc. M-UV69a Optical Wheel Mouse
Bus 001 Device 003: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0
"TetraHub"
Bus 001 Device 002: ID 0409:0058 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000

Hardware: Thinkpad X31, USB 2.0 hubs connected to each root hub. Drive enclosure
attached to one of them.

If I manage to log the USB error messages on a complete write failure, I will
append them here, maybe meanwhile someone can comment on these resets?
Comment 1 Daniel 2006-08-31 14:27:57 UTC
Had it happen on a DVD+RW recently. Writing stopped with the kernel continuously
doing

kernel: usb 1-1.2: reset high speed USB device using ehci_hcd and address 5

Had to unload ehci_hcd to stop it.
Comment 2 Matthew Dharm 2006-08-31 18:20:20 UTC
Are you running HALD?
Comment 3 Daniel 2006-09-01 14:12:37 UTC
Yes, I do. (Running Gnome 2.14)
Comment 4 Matthew Dharm 2006-09-01 15:49:41 UTC
Try turning off hald.