Bug 9809 (vellimalai) - amd opteron dual core freezes while performing heavy i/o
Summary: amd opteron dual core freezes while performing heavy i/o
Status: REJECTED INVALID
Alias: vellimalai
Product: Other
Classification: Unclassified
Component: Other (show other bugs)
Hardware: All Linux
: P1 blocking
Assignee: Roland Kletzing
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-01-24 05:58 UTC by vellimalai
Modified: 2008-05-11 13:03 UTC (History)
1 user (show)

See Also:
Kernel Version: 2.6.9-11
Subsystem:
Regression: ---
Bisected commit-id:


Attachments

Description vellimalai 2008-01-24 05:58:01 UTC
Latest working kernel version: 2.6.9-11
Earliest failing kernel version:2.6.9-11
Distribution:RHEL-4.1
Hardware Environment:AMD Optron
Software Environment:
Problem Description:while we perform heavy i/o on FC disk through lsi logic FC cards(4Gbps express) the system freezes.
in contrast, the freeze is not seen in a Xeon 64bit processor.

how do we debug such problems/situation?

Is it a very frequent occuring problem with opetron?
Comment 1 Andrew Morton 2008-01-24 06:10:30 UTC
We don't work on 2.6.9 any more, sorry.  You could take it up
with Red Hat or upgrade the kernel...
Comment 2 Roland Kletzing 2008-01-27 05:20:26 UTC
>how do we debug such problems/situation?

you can try if you can get any output from sysrq. see http://lxr.linux.no/linux/Documentation/sysrq.txt 
attaching a serial console here may also help to get some valuable information out of your system - you may see some errors there when your kernel freezes or if you trigger sysrq.


>Is it a very frequent occuring problem with opetron?

i don`t have a clue, but you are using a vendor kernel and as andrew suggested you shouldn`t report here but contact red hat since RHEL using a patched kernel supported by redhat. 

if you can reproduce this on recent vanilla kernel, only then this is the right place to report.

oh - and iirc, redhat comes with cpu specific kernels, so if you only have that problem with opteron, you may take a look if you have amd specifc kernel on your system and test if this happens with gernic i368 kernel, too. 
Comment 3 Roland Kletzing 2008-03-02 14:27:18 UTC
hello vellimalai, 

did you contact redhat for this or test with another kernel?

i`m asking because there isn´t much sense leaving this bugreport open for longer - kernel developers don`t have focus on that old kernel. if you still need support for that (as part of an enterprise distro) this should be handled by the distro vendor.

regards
roland
Comment 4 Roland Kletzing 2008-05-11 13:00:47 UTC
do you use an amd specific kernel or i386 generic one ?

if it`s amd specific, i`d recommend trying generic i386 kernel.

anyhow - if you cannot provide information that this happens with vanilla kernel and if you can`t test how this behaves with more recent kernel, there is nothing which can be done here and this isn`t the right place for asking for help.

i`d recommend asking redhat first. 

if you need further assistance on how to proceed solving your problem, please feel free to cantact me.
Comment 5 Roland Kletzing 2008-05-11 13:03:22 UTC
closing this bug. feel free to reopen if you need further assistance.

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