The subject line is pretty explanatory. On my Dell Precision M3800, my system does not wake up from hibernate correctly. (I have no issues with either a Dell Latitude E6400 or a Dell XPS 13). The latop is unusable and needs a hard reboot. Here are my hardware details. I also occassionally get the message: BUG: soft lockup - CPU#0 stuck for 22s! and so on all the way till CPU#1 And I also get the following messages from systemd: kernel:[43026.180173] do_IRQ: 0.81 No irq handler for vector (irq -1) kernel:do_IRQ: 0.81 No irq handler for vector (irq -1) Here is the output from cat /proc/cpuinfo, lsmod, lsb, lspci, etc: $ cat /proc/cpuinfo processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 2196.132 cache size : 6144 KB physical id : 0 siblings : 8 core id : 0 cpu cores : 4 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 1900.335 cache size : 6144 KB physical id : 0 siblings : 8 core id : 1 cpu cores : 4 apicid : 2 initial apicid : 2 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: processor : 2 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 2039.382 cache size : 6144 KB physical id : 0 siblings : 8 core id : 2 cpu cores : 4 apicid : 4 initial apicid : 4 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: processor : 3 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 2199.312 cache size : 6144 KB physical id : 0 siblings : 8 core id : 3 cpu cores : 4 apicid : 6 initial apicid : 6 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: processor : 4 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 1176.656 cache size : 6144 KB physical id : 0 siblings : 8 core id : 0 cpu cores : 4 apicid : 1 initial apicid : 1 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: processor : 5 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 1218.250 cache size : 6144 KB physical id : 0 siblings : 8 core id : 1 cpu cores : 4 apicid : 3 initial apicid : 3 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: processor : 6 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 2200.000 cache size : 6144 KB physical id : 0 siblings : 8 core id : 2 cpu cores : 4 apicid : 5 initial apicid : 5 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: processor : 7 vendor_id : GenuineIntel cpu family : 6 model : 60 model name : Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz stepping : 3 microcode : 0x1a cpu MHz : 1901.453 cache size : 6144 KB physical id : 0 siblings : 8 core id : 3 cpu cores : 4 apicid : 7 initial apicid : 7 fpu : yes fpu_exception : yes cpuid level : 13 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid bogomips : 4389.99 clflush size : 64 cache_alignment : 64 address sizes : 39 bits physical, 48 bits virtual power management: $ lsmod Module Size Used by ccm 17773 1 tun 27153 3 ip6t_rpfilter 12546 1 ip6t_REJECT 12939 2 xt_conntrack 12760 9 bnep 19624 2 ebtable_nat 12807 0 ebtable_broute 12731 0 bridge 116006 1 ebtable_broute stp 12868 1 bridge llc 13941 2 stp,bridge ebtable_filter 12827 0 ebtables 30758 3 ebtable_broute,ebtable_nat,ebtable_filter ip6table_nat 12974 1 nf_conntrack_ipv6 18738 6 nf_defrag_ipv6 34712 1 nf_conntrack_ipv6 nf_nat_ipv6 13213 1 ip6table_nat ip6table_mangle 12700 1 ip6table_security 12710 1 ip6table_raw 12683 1 ip6table_filter 12815 1 ip6_tables 26809 5 ip6table_filter,ip6table_mangle,ip6table_security,ip6table_nat,ip6table_raw iptable_nat 12970 1 nf_conntrack_ipv4 14656 5 nf_defrag_ipv4 12702 1 nf_conntrack_ipv4 nf_nat_ipv4 13199 1 iptable_nat nf_nat 25178 4 nf_nat_ipv4,nf_nat_ipv6,ip6table_nat,iptable_nat nf_conntrack 99420 8 nf_nat,nf_nat_ipv4,nf_nat_ipv6,xt_conntrack,ip6table_nat,iptable_nat,nf_conntrack_ipv4,nf_conntrack_ipv6 iptable_mangle 12695 1 iptable_security 12705 1 iptable_raw 12678 1 arc4 12608 2 x86_pkg_temp_thermal 14205 0 coretemp 13441 0 kvm_intel 147547 0 kvm 452677 1 kvm_intel crct10dif_pclmul 14307 0 crc32_pclmul 13133 0 iwlmvm 222115 0 crc32c_intel 22094 0 ghash_clmulni_intel 13230 0 mac80211 623787 1 iwlmvm pn544_mei 12802 0 mei_phy 13574 1 pn544_mei pn544 18073 1 pn544_mei hci 43298 2 pn544,mei_phy rtsx_pci_sdmmc 22998 0 snd_hda_codec_realtek 72791 1 mmc_core 121087 1 rtsx_pci_sdmmc nfc 98285 2 hci,pn544 snd_hda_codec_generic 67662 1 snd_hda_codec_realtek snd_hda_codec_hdmi 47489 1 rtsx_pci_ms 18168 0 iTCO_wdt 13480 0 memstick 16199 1 rtsx_pci_ms iTCO_vendor_support 13419 1 iTCO_wdt snd_hda_intel 30379 7 dell_wmi 12681 0 sparse_keymap 13584 1 dell_wmi dell_laptop 18168 0 snd_hda_controller 30139 1 snd_hda_intel uvcvideo 81022 0 dcdbas 14875 1 dell_laptop videobuf2_vmalloc 13163 1 uvcvideo snd_hda_codec 131298 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller videobuf2_memops 13161 1 videobuf2_vmalloc videobuf2_core 57175 1 uvcvideo v4l2_common 14542 1 videobuf2_core snd_hwdep 17650 1 snd_hda_codec joydev 17344 0 iwlwifi 125702 1 iwlmvm snd_seq 62266 0 videodev 147660 3 uvcvideo,v4l2_common,videobuf2_core snd_seq_device 14136 1 snd_seq btusb 32448 0 cfg80211 500115 3 iwlwifi,mac80211,iwlmvm lpc_ich 21093 0 microcode 44710 0 serio_raw 13434 0 snd_pcm 104333 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller i2c_i801 18146 0 rtsx_pci 44989 2 rtsx_pci_ms,rtsx_pci_sdmmc mei_me 19568 0 mfd_core 13182 2 lpc_ich,rtsx_pci bluetooth 433970 21 bnep,btusb mei 86597 3 pn544_mei,mei_phy,mei_me hid_multitouch 17419 0 rfkill 21979 6 nfc,cfg80211,bluetooth,dell_laptop snd_timer 28778 2 snd_pcm,snd_seq media 20846 2 uvcvideo,videodev snd 75905 24 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device soundcore 14491 2 snd,snd_hda_codec shpchp 37047 0 nfsd 283833 1 auth_rpcgss 58761 1 nfsd nfs_acl 12741 1 nfsd int3403_thermal 12967 0 lockd 93436 1 nfsd sunrpc 279214 5 nfsd,auth_rpcgss,lockd,nfs_acl dell_smo8800 13154 0 nouveau 1222531 1 i915 904304 5 ttm 80772 1 nouveau i2c_algo_bit 13257 2 i915,nouveau drm_kms_helper 58041 2 i915,nouveau drm 291361 7 ttm,i915,drm_kms_helper,nouveau i2c_core 55486 8 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,v4l2_common,nouveau,videodev mxm_wmi 12865 1 nouveau video 19777 2 i915,nouveau wmi 18820 3 dell_wmi,mxm_wmi,nouveau $ lspci 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06) 00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06) 00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06) 00:04.0 Signal processing controller: Intel Corporation Device 0c03 (rev 06) 00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) 00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) 00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05) 00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5) 00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5) 00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5) 00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05) 00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05) 00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05) 00:1f.6 Signal processing controller: Intel Corporation 8 Series Chipset Family Thermal Management Controller (rev 05) Please let me know if more information is needed and what I can provide!
Created attachment 152361 [details] output of dmesg $dmesg yields the file:
Created attachment 152371 [details] dmidecode output of sudo dmidecode
Created attachment 152381 [details] output of lspic -v Used lspci -v to get the output in the attachment.
Also happens with the mainline 3.17.0 kernel. I get the following message from syslogd: Message from syslogd@machnie at Oct 10 07:50:47 ... kernel:[42283.515021] do_IRQ: 0.81 No irq handler for vector (irq -1) Message from syslogd@machine at Oct 10 07:50:47 ... kernel:do_IRQ: 0.81 No irq handler for vector (irq -1) Updating the submitted files to reflect this.
Created attachment 153101 [details] output of dmesg when booted with vanilla kernel
Created attachment 153111 [details] output of dmidecode to reflect booting from mainline kernel
Created attachment 153121 [details] output of lspci -v when booted with mainline kernel
Created attachment 153131 [details] output of lsmod when booted with mainline kernel
Not completely sure about the component to be files under, so please reassign if needed. Happy to test and provide feedback. This issue only happens with my Dell Precision M3800, not with my Dell XPS 13.
Does it happen on previous kernels?
It happens at least from 3.16.2. (This is a new machine so I have not used kernels before those.) Occassionally, upon wakeup, the system crashes as it did this morning. I am providing the dmesg from this morning (10/11/2014). There is reference to a kernel bug. Thank you for looking into this!
Created attachment 153241 [details] dmesg from 10/11/2014 (when the system crashed upon wakeup)
Please follow this document: https://www.kernel.org/doc/Documentation/power/basic-pm-debugging.txt to do some debugging.
Thanks! I am sorry for a naive question, but I justr tried 1. in that list (as root) five times and it came back up each time. dmesg was fine. (I can't try it as a mortal user -- am not allowed.) I wanted to mention that I hibernate using the recommended (in Fedora) systemctl hibernate as a mortal user. Am I supposed to do 1b even if 1a is not needed (because 1. worked)? The document is not clear to me. There is some bug in the kernel as per the dmesg I have submitted. But I am not sure what I should do next. Thanks again for looking into this! Please let me know what I should try next.
Btw, I tried this: # echo reboot > /sys/power/disk # echo disk > /sys/power/state
Aha! Got it to "work" aka crash. I had to do: # echo shutdown > /sys/power/disk # echo disk > /sys/power/state I will go into the 5 testing states now.
Pay attention to the test modes of hibernation, they do not require shutdown or reboot the system. In short, please do test like this: # echo devices > /sys/power/pm_test # echo disk > state see if everything works well, if so, proceed to next level, i.e. platform.
Thanks! I did the following: # echo freezer > /sys/power/pm_test # echo platform > /sys/power/disk # echo disk > /sys/power/state # echo devices > /sys/power/pm_test # echo platform > /sys/power/disk # echo disk > /sys/power/state # echo platform > /sys/power/pm_test # echo platform > /sys/power/disk # echo disk > /sys/power/state # echo processors > /sys/power/pm_test # echo platform > /sys/power/disk # echo disk > /sys/power/state # echo core > /sys/power/pm_test # echo platform > /sys/power/disk # echo disk > /sys/power/state It came up all five times. However, without the first of the three lines, I have a crash in the sense that the wakeup either crashes with garbage, or the mouse does not click -- two times that I tried.
Do you mean if you did: # echo devices > /sys/power/pm_test # echo platform > /sys/power/disk # echo disk > /sys/power/state Then the system doesn't wakeup correctly?
No, I am sorry for being confusing in my comment. I meant that if I only did: # echo platform > /sys/power/disk # echo disk > /sys/power/state the system almost always does not wakeup correctly. But if I did those five sets of three commands, the system came up fine. I repeated each of the five sets one more time, and still the system appeard to have come back up correctly.
please check if the problem still exists if you build your kernel with CONFIG_I915_DRM cleared.
ping...
Bug closed as there is no response from the bug reporter since last Oct. please feel free to reopen it if the problem can be reproduced in the latest upstream kernel, and you can provide the information requested in comment #21.