Bug 72761 - Vantec NST-280S3 (external HDD enclosure on JMicron JMS539) various troubles
Summary: Vantec NST-280S3 (external HDD enclosure on JMicron JMS539) various troubles
Status: NEW
Alias: None
Product: Drivers
Classification: Unclassified
Component: USB (show other bugs)
Hardware: x86-64 Linux
: P1 high
Assignee: Greg Kroah-Hartman
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-03-23 17:19 UTC by lornaderek
Modified: 2014-03-23 17:47 UTC (History)
0 users

See Also:
Kernel Version: 3.13 and above
Subsystem:
Regression: Yes
Bisected commit-id:


Attachments
dmesg.3.14.via-chip (185.53 KB, application/octet-stream)
2014-03-23 17:19 UTC, lornaderek
Details
dmesg.3.11.intel (75.76 KB, application/octet-stream)
2014-03-23 17:20 UTC, lornaderek
Details
kern.3.14.intel (3.11 MB, application/octet-stream)
2014-03-23 17:23 UTC, lornaderek
Details
kern.3.14.via-chip (2.59 MB, application/octet-stream)
2014-03-23 17:23 UTC, lornaderek
Details
lsusb -v (25.47 KB, text/x-log)
2014-03-23 17:25 UTC, lornaderek
Details
syslog3.11.intel (3.51 MB, application/octet-stream)
2014-03-23 17:26 UTC, lornaderek
Details
syslog3.14.via-chip (197.26 KB, application/octet-stream)
2014-03-23 17:27 UTC, lornaderek
Details
usbmon.3.11.intel (1.01 MB, application/x-gzip)
2014-03-23 17:28 UTC, lornaderek
Details
usbmon.3.14.via-chip (189.51 KB, application/octet-stream)
2014-03-23 17:28 UTC, lornaderek
Details
lshw (22.83 KB, application/octet-stream)
2014-03-23 17:35 UTC, lornaderek
Details

Description lornaderek 2014-03-23 17:19:36 UTC
Created attachment 130391 [details]
dmesg.3.14.via-chip

This enclosure (with Hitachi 1Tb HDD inside in my case) have troubles with Gigabyte GA-H81M-HD3 USB3.0 ports.
This MB has additional USB3.0 controller:
---------
Chipset:
    2 USB 3.0/2.0 ports (available through the internal USB header)
    6 USB 2.0/1.1 ports (2 ports on the back panel, 4 ports available through the internal USB headers)

VIA® VL805 chip:
    4 USB 3.0/2.0 ports on the back panel
--------

With kernel 3.11:
1.When I'm connecting Vantec to USB (chipset) it works but very unstable. It hangs and then disconnects while copying files.
2.When I'm connecting it to VIA chip ports it seems to work fine.

With kernel 3.13.6 and 3.14-rc7
1.Same unstable behavior as in kernel 3.11 (with chipset USBs)
2.Do not works at all with VIA chip USBs.

Enclosure and HDD is healthy (SMART is ok and it works flawlessly on another PC). Other USB3.0 flash disk (Silicon Power 32GB) works flawlessly on all ports.
Comment 1 lornaderek 2014-03-23 17:20:41 UTC
Created attachment 130401 [details]
dmesg.3.11.intel
Comment 2 lornaderek 2014-03-23 17:23:01 UTC
Created attachment 130411 [details]
kern.3.14.intel
Comment 3 lornaderek 2014-03-23 17:23:58 UTC
Created attachment 130421 [details]
kern.3.14.via-chip
Comment 4 lornaderek 2014-03-23 17:25:36 UTC
Created attachment 130431 [details]
lsusb -v
Comment 5 lornaderek 2014-03-23 17:26:32 UTC
Created attachment 130441 [details]
syslog3.11.intel
Comment 6 lornaderek 2014-03-23 17:27:19 UTC
Created attachment 130451 [details]
syslog3.14.via-chip
Comment 7 lornaderek 2014-03-23 17:28:16 UTC
Created attachment 130461 [details]
usbmon.3.11.intel
Comment 8 lornaderek 2014-03-23 17:28:40 UTC
Created attachment 130471 [details]
usbmon.3.14.via-chip
Comment 9 lornaderek 2014-03-23 17:34:57 UTC
I'm using Linux Mint 16 Petra.
Comment 10 lornaderek 2014-03-23 17:35:23 UTC
Created attachment 130481 [details]
lshw
Comment 11 Greg Kroah-Hartman 2014-03-23 17:47:43 UTC
On Sun, Mar 23, 2014 at 05:19:36PM +0000, bugzilla-daemon@bugzilla.kernel.org wrote:
> https://bugzilla.kernel.org/show_bug.cgi?id=72761
> 
>             Bug ID: 72761
>            Summary: Vantec NST-280S3 (external HDD enclosure on JMicron
>                     JMS539) various troubles

Please send this to the linux-usb@vger.kernel.org mailing list.

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