Right now the reporter cannot change the status away from NEEDINFO once the information has been provided.
Ideally needinfo should be a flag, turned of when the information has been provided.
Also the states "VERIFIED", "REJECTED" and "DEFERRED" are only accessible through NEEDINFO and probably shouldn't be accessible at all.
I think current practice is to set the state to "CLOSED" and the resolution appropriate, instead of setting the state to VERIFIED, REJECTED or DEFERRED.
Rafael, do you have any thoughts on this?
The fact that the reporter cannot change NEEDINFO into something else is
certainly a bug.
I agree with you that we only need RESOLVED and CLOSED, but that's a different
Is this really obsolete?
I closed it as its against a different bugzilla install to the one we have. You can re-open it, leave it three years and close it again if you like, nothing will happen.
If you want this fixing then it needs to go to the bugzilla maintainer email who don't use bugzilla because the LF has a separate ticketing system for sysadmin type stuff.
(In reply to Alan from comment #4)
> I closed it as its against a different bugzilla install to the one we have.
> You can re-open it, leave it three years and close it again if you like,
> nothing will happen.
So basically you are saying this bugzilla is a farce. Nobody cares if the information requested is properly tracked.
> If you want this fixing then it needs to go to the bugzilla maintainer email
> who don't use bugzilla because the LF has a separate ticketing system for
> sysadmin type stuff.
Then why have a "bug tracker" component?
No I'm saying that these days bugzilla is managed by a ticketing system run by the Linux Foundation. It had a long period of basically not being properly managed, but with kernel.org under LF management it is now properly managed, just not via bugzilla itself.
And we still have a bug tracker component as nobody has removed it (it's *very* hard to ever remove a component from most versions of Bugzilla). Perhaps you could also ask the bugzilla maintainer to remove it.