The keyboard for the ASUS Vivobook 15 Pro N6506MJ_Q533MJ works in the bios, grub, and rEFInd, but not in any Linux distro. The caps lock light stays on (even if it was off before booting) and most keys are unresponsive and the keys that do respond are the function keys that control brightness, keyboard brightness, and opens settings. That's it and they don't work when using fn. I've searched up as many solutions I could find all of them coming up with no difference. I did edit /etc/default/grub and added to GRUB\_CMDLINE\_LINUX\_DEFAULT= 'i8042.default i8042.dumbkbd' then running sudo update-grub, but all that did was make the caps lock key only sometimes stay on instead of always. I assume this is just a driver issue so if it would be possible to add this keyboard's driver to the next Linux kernel version that would be great. It's the one thing keeping me from switching to Linux.
Created attachment 306400 [details] Keyboard not working
One of my customers brought in a Q543M, keyboard also doesn't work on Ubuntu or Fedora (up to rawhide). Here's an older bug with a lot of ASUS Vivobooks having the same problem: https://bugzilla.kernel.org/show_bug.cgi?id=216158 It looks like some have patched their kernels to work with these, but the patch in question requires each laptop model to be added manually. It's all so tiring...
mariofanlivee@gmail.com or @Amber Connelly: Would either of you be able to run the following commands to verify the issue is the same one seen with all the Asus laptops? dmidecode grep -A 40 PS2K dsdt.dsl | grep IRQ -A 1 I can create a patch and get it submitted to the kernel to at least get this one fixed. Also definitely agree that its unfortunate that we have to add each one manually but an automated fix was tried in the past and it caused some regressions. You can read more about it here: https://bugzilla.kernel.org/show_bug.cgi?id=216158#c74. Thanks, Tamim
(In reply to Tamim Khan from comment #3) > mariofanlivee@gmail.com or @Amber Connelly: Would either of you be able to > run the following commands to verify the issue is the same one seen with all > the Asus laptops? Unfortunately, that customer computer is long gone. I posted the link to the old bug because the same customer has a slightly different vivobook which apparently had the same problem at one point before it was fixed. I didn't save the model number of the other one though, sorry.
The customer in question brought her machine back, and I can now confirm that it's an ASUS Vivobook Pro 15 OLED (Q543M). The keyboard is still NOT WORKING on 6.9.7 (from Fedora Rawhide)
@Amber Connely: Could you install dmidecode and iasl and run the following to confirm the machine ID and that it is having the same problem? dmidecode cat /sys/firmware/acpi/tables/DSDT > dsdt.dat iasl -d dsdt.dat grep -A 30 PS2K dsdt.dsl | grep IRQ -A 1 Thanks, Tamim