Created attachment 304770 [details] dmesg Hi everynoe, Component: Asus Expertbook B2502CVA OS: Ubuntu 22.04.2 LTS I am having a keyboard issue after installing Ubuntu 22.04 LTS on my Asus ExpertBook B2502CVA, I discovered that the built-in keyboard is not functioning. The keyboard works perfectly under Windows 11, which leads me to reasonably suspect a hardware compatibility issue with Linux. I found that BUG 216158, Bug 216864, Bug 217323 has similarities to my situation, attachment is my dmesg.
Created attachment 304771 [details] dmidecode
Created attachment 304772 [details] lsmod
Created attachment 304773 [details] xinput
(In reply to gnap from comment #0) > Created attachment 304770 [details] > dmesg > > Hi everynoe, > > Component: Asus Expertbook B2502CVA > OS: Ubuntu 22.04.2 LTS > > I am having a keyboard issue after installing Ubuntu 22.04 LTS on my Asus > ExpertBook B2502CVA, I discovered that the built-in keyboard is not > functioning. The keyboard works perfectly under Windows 11, which leads me > to reasonably suspect a hardware compatibility issue with Linux. > > I found that BUG 216158, Bug 216864, Bug 217323 has similarities to my > situation, attachment is my dmesg. Can you try latest mainline (currently v6.5-rc4)? You also need to attach external USB keyboard to your laptop while building the kernel.
(In reply to Bagas Sanjaya from comment #4) > (In reply to gnap from comment #0) > > Created attachment 304770 [details] > > dmesg > > > > Hi everynoe, > > > > Component: Asus Expertbook B2502CVA > > OS: Ubuntu 22.04.2 LTS > > > > I am having a keyboard issue after installing Ubuntu 22.04 LTS on my Asus > > ExpertBook B2502CVA, I discovered that the built-in keyboard is not > > functioning. The keyboard works perfectly under Windows 11, which leads me > > to reasonably suspect a hardware compatibility issue with Linux. > > > > I found that BUG 216158, Bug 216864, Bug 217323 has similarities to my > > situation, attachment is my dmesg. > > Can you try latest mainline (currently v6.5-rc4)? You also need to attach > external USB keyboard to your laptop while building the kernel. I have tried using the 6.5.0-060500rc4-generic kernel today, but unfortunately, the built-in keyboard still not working.
@Bagas any update about this issue?
Could you try if this patches help (and report back to the list) https://lore.kernel.org/all/20230808103335.95339-1-hdegoede@redhat.com/
(In reply to The Linux kernel's regression tracker (Thorsten Leemhuis) from comment #7) > Could you try if this patches help (and report back to the list) > https://lore.kernel.org/all/20230808103335.95339-1-hdegoede@redhat.com/ Hi Thorsten, thank you for your response. I don't quite understand how to manually apply the patches mentioned in the link you provided, and I'm concerned about destroying my current development environment. Do you have any recommended kernel version that would allow me to upgrade and test using the mainline kernel?
Can you reproduce this in 6.8.7?
Created attachment 306916 [details] dmesg dmesg
Hello for me the same problem with recent Ubuntu 24.04.1 Kernel 6.8 I tried also Zabbly kernel - no help (6.10.11-zabbly+) dmesg attached br Bohuslav
UPDATE: helpfull link: https://bugzilla.kernel.org/show_bug.cgi?id=216158 adding this section to file drivers/acpi/resource.c helped; if someone could do an official patch it would be great :-| { /* Asus ExpertBook B2502CVA */ .matches = { DMI_MATCH(DMI_SYS_VENDOR, "ASUSTeK COMPUTER INC."), DMI_MATCH(DMI_BOARD_NAME, "B2502CVA"), }, }, how to compile the kernel for ubuntu when someone interested e.g. there https://davidaugustat.com/linux/how-to-compile-linux-kernel-on-ubuntu
Thank you for reporting this. I have submitted a patch adding the DMI quirk for this upstream: https://lore.kernel.org/linux-acpi/20240927141606.66826-4-hdegoede@redhat.com/