Bug 217461 - XPS 17 - Intel® Smart Sound Technology for MIPI SoundWire® Audio
Summary: XPS 17 - Intel® Smart Sound Technology for MIPI SoundWire® Audio
Status: NEW
Alias: None
Product: Drivers
Classification: Unclassified
Component: Sound(ALSA) (show other bugs)
Hardware: Intel Linux
: P3 normal
Assignee: Jaroslav Kysela
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-18 18:56 UTC by Karthik Bala
Modified: 2023-05-25 13:31 UTC (History)
2 users (show)

See Also:
Kernel Version:
Subsystem:
Regression: No
Bisected commit-id:


Attachments
dmeg-attache (93.39 KB, text/plain)
2023-05-20 17:42 UTC, Karthik Bala
Details
system-info (194.01 KB, image/png)
2023-05-20 17:43 UTC, Karthik Bala
Details
gnome-control-center-settings (104.25 KB, image/png)
2023-05-20 17:44 UTC, Karthik Bala
Details
Windows 11 Captured Audio Device Details (1.17 KB, text/plain)
2023-05-22 14:44 UTC, Karthik Bala
Details

Description Karthik Bala 2023-05-18 18:56:28 UTC
Ubuntu (Lobster) 23.04 not recognizing Intel® Smart Sound Technology for MIPI SoundWire® Audio.

gnome-control-center showing dummy-output. 

I tried with the latest mainline kernel 6.4.00-RC2, still sound not working.
Comment 1 Bagas Sanjaya 2023-05-19 13:23:29 UTC
(In reply to Karthik Bala from comment #0)
> Ubuntu (Lobster) 23.04 not recognizing Intel® Smart Sound Technology for
> MIPI SoundWire® Audio.
> 
> gnome-control-center showing dummy-output. 
> 
> I tried with the latest mainline kernel 6.4.00-RC2, still sound not working.

dmesg?
Comment 2 Karthik Bala 2023-05-20 17:42:42 UTC
Created attachment 304293 [details]
dmeg-attache
Comment 3 Karthik Bala 2023-05-20 17:43:37 UTC
Created attachment 304294 [details]
system-info
Comment 4 Karthik Bala 2023-05-20 17:44:39 UTC
Created attachment 304295 [details]
gnome-control-center-settings
Comment 5 Karthik Bala 2023-05-20 17:47:33 UTC
Here is the output of sudo inxi -SMA

Audio:
  Device-1: Intel driver: sof-audio-pci-intel-tgl
  Sound API: ALSA v: k6.4.0-060400rc2-generic running: yes
  Sound Server-1: PipeWire v: 0.3.65 running: yes
Comment 6 Bagas Sanjaya 2023-05-21 03:12:28 UTC
Similar to issue found on Ask Ubuntu [1].

As root, can you try reinstalling firmware by `fwupdmgr reinstall`?

[1]: https://askubuntu.com/questions/1460834/sof-audio-pci-intel-tgl-driver-sound-card-not-detected-dummyoutput-in-sound-s
Comment 7 Karthik Bala 2023-05-22 14:33:43 UTC
I reinstalled but the issue still persists on my laptop.
I can connect any external USB audio device and external speakers works fine. I can see both digital and analog Output Devices listed, I tried with Creative Pebble Pro.

This issue only occurs integrated sound card on my XPS 17 13th Gen Intel i9-13900H. See the attached device Audio device info captured from Windows 11 OS.
Audio working fine with Windows 11 OS.

fwupdmgr reinstall
Selected device: TPS6598X PD#0
╔══════════════════════════════════════════════════════════════════════════════╗
║ Reinstall TPS6598X PD#0 to F907.14.13?                                       ║
╠══════════════════════════════════════════════════════════════════════════════╣
║ This stable release fixes the following bug:                                 ║
║                                                                              ║
║ • Improve USB-C monitor compatibility                                        ║
║                                                                              ║
║ TPS6598X PD#0 and all connected devices may not be usable while updating.    ║
╚══════════════════════════════════════════════════════════════════════════════╝
Perform operation? [Y|n]: Y
Waiting…                 [***************************************] Less than one minute remaining…
Successfully installed firmware
Comment 8 Karthik Bala 2023-05-22 14:44:08 UTC
Created attachment 304300 [details]
Windows 11 Captured Audio Device Details
Comment 9 Pierre Bossart 2023-05-25 13:31:09 UTC
please file an issue here https://github.com/thesofproject/linux/issues, that's where we track SOF+SoundWire issues. thanks.

Please attach the output of 'alsa-info' as well as the dsdt.dsl:

cat /sys/firmware/acpi/tables/DSDT > dsdt.dat
iasl -d dsdt.dat

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