Bug 216833 - I am trying to install ubuntu 20.04 LTS on hp probook 440 G4 from a usb and the installation freezes. But it gives me this error. any help
Summary: I am trying to install ubuntu 20.04 LTS on hp probook 440 G4 from a usb and t...
Status: NEEDINFO
Alias: None
Product: ACPI
Classification: Unclassified
Component: ACPICA-Core (show other bugs)
Hardware: Intel Linux
: P1 normal
Assignee: acpi_acpica-core@kernel-bugs.osdl.org
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-12-22 16:17 UTC by Hakeem Yar Baig
Modified: 2022-12-24 18:51 UTC (History)
0 users

See Also:
Kernel Version: p85
Subsystem:
Regression: No
Bisected commit-id:


Attachments
Picture of the error (114.29 KB, image/jpeg)
2022-12-23 12:25 UTC, Hakeem Yar Baig
Details

Description Hakeem Yar Baig 2022-12-22 16:17:41 UTC
0.149582] x86/cpu: VMX (outside TXT) disabled by BIOS

0.149582] x86/cpu: SGX disabled by BIOS. 0.226087) ACPI BIOS Error (bug): AE_AML_BUFFER LIMIT, Field [CAP1] at bit o fset/length 64/32 exceeds size of target Buffer (64 bits) (20210730/dsopcode-19

0.226140] ACPI Error: Aborting method SB. OSC due to previous error (AE_A _BUFFER LIMIT) (20210730/psparse-529)
Comment 1 Artem S. Tashkinov 2022-12-23 09:16:39 UTC
Does it continue booting after this messages or the installer gets stuck?

Could you post the entire picture?
Comment 2 Artem S. Tashkinov 2022-12-23 09:18:15 UTC
Can you try something fresher, e.g. Ubuntu 22.04? Or even Fedora 37?
Comment 3 Hakeem Yar Baig 2022-12-23 12:22:27 UTC
(In reply to Artem S. Tashkinov from comment #1)
> Does it continue booting after this messages or the installer gets stuck?
> 
> Could you post the entire picture?

The installer gets stuck on selecting normal or minimal installation page. I have waited for almost 4 hours but it didn't respond.
Comment 4 Hakeem Yar Baig 2022-12-23 12:25:24 UTC
Created attachment 303461 [details]
Picture of the error

the picture shows the error msg
Comment 5 Hakeem Yar Baig 2022-12-23 12:27:19 UTC
(In reply to Artem S. Tashkinov from comment #2)
> Can you try something fresher, e.g. Ubuntu 22.04? Or even Fedora 37?

yes I have tried installing Ubuntu 18.04, 20.04 and 22.10. Didn't tried fedora.
Comment 6 Artem S. Tashkinov 2022-12-24 18:51:04 UTC
Please try Fedora 37.



As for Ubuntu please remove `quiet` `splash` and `vt.handoff=7` boot options and try to boot again. This time you must get a whole lot more information.

Even this might not be enough to get proper debugging output, in this case please follow:

https://wiki.ubuntu.com/DebuggingKernelBoot

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