Created attachment 288577 [details] screenshot Hello, i have TOSHIBA SATELLITE C855-155 and i have Linux Mint 19.3 tricia on my system. My battery indicator seems as %0 when it's plugged to charger. When it's not plugged in, battery indicator says "It's empty". My hardware info: ****upower -i /org/freedesktop/UPower/devices/battery_BAT0*** native-path: BAT0 vendor: TKBSS model: NS2P3SZMC4WR power supply: yes updated: Sat 18 Apr 2020 12:47:21 AM +03 (93 seconds ago) has history: yes has statistics: yes battery present: yes rechargeable: yes state: charging warning-level: none energy: 0 Wh energy-empty: 0 Wh energy-full: 88,8 Wh energy-full-design: 88,8 Wh energy-rate: 0 W percentage: 0% capacity: 100% technology: lithium-ion icon-name: 'battery-caution-charging-symbolic' ---- ****acpi -V**** Battery 0: Unknown, 0%, rate information unavailable Battery 0: design capacity 6000 mAh, last full capacity 6000 mAh = 100% Adapter 0: on-line Thermal 0: ok, 60.0 degrees C Thermal 0: trip point 0 switches to mode critical at temperature 125.0 degrees C Thermal 0: trip point 1 switches to mode passive at temperature 105.0 degrees C Cooling 0: Processor 0 of 3 Cooling 1: Processor 0 of 3 Cooling 2: x86_pkg_temp no state information available Cooling 3: Processor 0 of 3 Cooling 4: intel_powerclamp no state information available Cooling 5: Processor 0 of 3 ----
please attach the acpidump output. and please attach the output of "grep . /sys/class/power_supply/*/*" both with AC connected and disconnected.
Hi, /// "acpidump": Could not open table file: /sys/firmware/acpi/tables/SSDT4 Could not get ACPI tables, AE_ACCESS /// AC CONNECTED grep . /sys/class/power_supply/*/* grep: /sys/class/power_supply/AC0/device: Is a directory grep: /sys/class/power_supply/AC0/hwmon0: Is a directory /sys/class/power_supply/AC0/online:1 grep: /sys/class/power_supply/AC0/power: Is a directory grep: /sys/class/power_supply/AC0/subsystem: Is a directory /sys/class/power_supply/AC0/type:Mains /sys/class/power_supply/AC0/uevent:POWER_SUPPLY_NAME=AC0 /sys/class/power_supply/AC0/uevent:POWER_SUPPLY_ONLINE=1 grep: /sys/class/power_supply/AC0/wakeup18: Is a directory /sys/class/power_supply/BAT0/alarm:0 grep: /sys/class/power_supply/BAT0/capacity: No such device /sys/class/power_supply/BAT0/capacity_level:Normal /sys/class/power_supply/BAT0/charge_full:6000000 /sys/class/power_supply/BAT0/charge_full_design:6000000 grep: /sys/class/power_supply/BAT0/charge_now: No such device grep: /sys/class/power_supply/BAT0/current_now: No such device /sys/class/power_supply/BAT0/cycle_count:0 grep: /sys/class/power_supply/BAT0/device: Is a directory grep: /sys/class/power_supply/BAT0/hwmon2: Is a directory /sys/class/power_supply/BAT0/manufacturer:TKBSS /sys/class/power_supply/BAT0/model_name:NS2P3SZMC4WR grep: /sys/class/power_supply/BAT0/power: Is a directory /sys/class/power_supply/BAT0/present:1 /sys/class/power_supply/BAT0/serial_number: /sys/class/power_supply/BAT0/status:Unknown grep: /sys/class/power_supply/BAT0/subsystem: Is a directory /sys/class/power_supply/BAT0/technology:Li-ion /sys/class/power_supply/BAT0/type:Battery /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_NAME=BAT0 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_STATUS=Unknown /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_PRESENT=1 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_TECHNOLOGY=Li-ion /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CYCLE_COUNT=0 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_VOLTAGE_MIN_DESIGN=14800000 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CHARGE_FULL_DESIGN=6000000 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CHARGE_FULL=6000000 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CAPACITY_LEVEL=Normal /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_MODEL_NAME=NS2P3SZMC4WR /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_MANUFACTURER=TKBSS /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_SERIAL_NUMBER= /sys/class/power_supply/BAT0/voltage_min_design:14800000 grep: /sys/class/power_supply/BAT0/voltage_now: No such device /// AC DISCONNECTED grep: /sys/class/power_supply/AC0/device: Is a directory grep: /sys/class/power_supply/AC0/hwmon0: Is a directory /sys/class/power_supply/AC0/online:0 grep: /sys/class/power_supply/AC0/power: Is a directory grep: /sys/class/power_supply/AC0/subsystem: Is a directory /sys/class/power_supply/AC0/type:Mains /sys/class/power_supply/AC0/uevent:POWER_SUPPLY_NAME=AC0 /sys/class/power_supply/AC0/uevent:POWER_SUPPLY_ONLINE=0 grep: /sys/class/power_supply/AC0/wakeup18: Is a directory /sys/class/power_supply/BAT0/alarm:0 grep: /sys/class/power_supply/BAT0/capacity: No such device /sys/class/power_supply/BAT0/capacity_level:Normal /sys/class/power_supply/BAT0/charge_full:6000000 /sys/class/power_supply/BAT0/charge_full_design:6000000 grep: /sys/class/power_supply/BAT0/charge_now: No such device grep: /sys/class/power_supply/BAT0/current_now: No such device /sys/class/power_supply/BAT0/cycle_count:0 grep: /sys/class/power_supply/BAT0/device: Is a directory grep: /sys/class/power_supply/BAT0/hwmon2: Is a directory /sys/class/power_supply/BAT0/manufacturer:TKBSS /sys/class/power_supply/BAT0/model_name:NS2P3SZMC4WR grep: /sys/class/power_supply/BAT0/power: Is a directory /sys/class/power_supply/BAT0/present:1 /sys/class/power_supply/BAT0/serial_number: /sys/class/power_supply/BAT0/status:Unknown grep: /sys/class/power_supply/BAT0/subsystem: Is a directory /sys/class/power_supply/BAT0/technology:Li-ion /sys/class/power_supply/BAT0/type:Battery /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_NAME=BAT0 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_STATUS=Unknown /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_PRESENT=1 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_TECHNOLOGY=Li-ion /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CYCLE_COUNT=0 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_VOLTAGE_MIN_DESIGN=14800000 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CHARGE_FULL_DESIGN=6000000 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CHARGE_FULL=6000000 /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_CAPACITY_LEVEL=Normal /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_MODEL_NAME=NS2P3SZMC4WR /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_MANUFACTURER=TKBSS /sys/class/power_supply/BAT0/uevent:POWER_SUPPLY_SERIAL_NUMBER= /sys/class/power_supply/BAT0/voltage_min_design:14800000 grep: /sys/class/power_supply/BAT0/voltage_now: No such device /// Thanks.
In addition, maybe it may be helpful. I realized that when i was using Debian 10 (it's kernel version was 4.19 //last year), my battery indicator was working without problem.
i can help if the more information is needed. thanks.
(In reply to benjamin from comment #3) > In addition, maybe it may be helpful. I realized that when i was using > Debian 10 (it's kernel version was 4.19 //last year), my battery indicator > was working without problem. First please check if the problem still exists with latest upstream kernel. As this is probably a kernel regression, please check if the problem exists or not with vanilla 4.19 kernel. If the problem does not exist with upstream 4.19 kernel and exist with latest upstream kernel, please run git bisect to find out which commit introduces this regression.
Hi, sorry for late responding. uname -a output // Debian 10 (first release) Linux debian 4.19.0-5-amd64 #1 SMP Debian 4.19.37-5 (2019-06-19) x86_64 GNU/Linux uname -a output //Debian 10 (up-to-date) Linux debian 4.19.0-13-amd64 #1 SMP Debian 4.19.160-2 (2020-11-28) x86_64 GNU/Linux - I tried and this are the results: In Debian 10's first release on 2019 my battery indicator worked without problem. In Debian 10's last release, i have battery indicator problem anyway. Now, i have debian 10's last up-to-date release version on my computer. I run git bisect on my terminal and output is: fatal: not a git repository (or any of the parent directories): .git Before i forget, i see this thing when system is booting. May be helpful. i.imgur.com/vCcdvnW.jpg
Hi, Benjamin, please confirm if the problem exists with latest upstream kernel or not, because we focus on upstream issues only. If the problem does not exists in latest upstream kernel, then this sounds a problem in debian distro kernel, which we can not cover. BTW, the image URL attached does not work.
Bug closed as there is no response from the bug reporter. Please feel free to re-open it if the problem still exists with latest upstream kernel. And please confirm if this is a duplicate of bug #203563, by applying the patch at https://bugzilla.kernel.org/show_bug.cgi?id=203563#c16 on top of latest upstream kernel.