Hi, Several people (including myself) have reported a bug with the new ASUS Zenbooks (UX534/434/334) where we simply don't have any sound at all. Please see: https://bugs.launchpad.net/ubuntu/+bug/1850439 This seems to be a recurring issue with ASUS Zenbooks, with a bug reported last year (which was fixed) please see - https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784485 hwinfo --sound gives: 19: PCI 1f.3: 0403 Audio device [Created at pci.386] Unique ID: nS1_.9G5mT1GK4nF SysFS ID: /devices/pci0000:00/0000:00:1f.3 SysFS BusID: 0000:00:1f.3 Hardware Class: sound Model: "Intel Audio device" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x02c8 SubVendor: pci 0x1043 "ASUSTeK Computer Inc." SubDevice: pci 0x1a61 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable) Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable) IRQ: 148 (696 events) Module Alias: "pci:v00008086d000002C8sv00001043sd00001A61bc04sc03i80" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Driver Info #1: Driver Status: snd_soc_skl is active Driver Activation Cmd: "modprobe snd_soc_skl" Driver Info #2: Driver Status: sof_pci_dev is active Driver Activation Cmd: "modprobe sof_pci_dev" Config Status: cfg=new, avail=yes, need=no, active=unknown