The Philips Wecall is a USB/Bluetooth conference speaker and microphone. I have it attached via USB. It used to work fine in the past, unfortunately I have not used it for some time, so I don't know when things broke. But with current kernel versions, I get a flood of "cannot set freq" errors, and eventually an error from pulseaudio. Here is part of journalctl -f when plugging it in: Jun 02 16:53:03 t430 kernel: usb 2-1.8.2: new full-speed USB device number 6 using ehci-pci Jun 02 16:53:03 t430 kernel: usb 2-1.8.2: New USB device found, idVendor=0a12, idProduct=1243 Jun 02 16:53:03 t430 kernel: usb 2-1.8.2: New USB device strings: Mfr=0, Product=2, SerialNumber=3 Jun 02 16:53:03 t430 kernel: usb 2-1.8.2: Product: Philips WeCall Speaker Jun 02 16:53:03 t430 kernel: usb 2-1.8.2: SerialNumber: ABCDEF0123456789 Jun 02 16:53:03 t430 kernel: usb 2-1.8.2: 2:1: cannot set freq 48000 to ep 0x3 Jun 02 16:53:03 t430 kernel: input: Philips WeCall Speaker as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8.2/2-1.8.2:1.3/0003:0A12:1243.0004/input/input19 Jun 02 16:53:03 t430 kernel: hid-generic 0003:0A12:1243.0004: input,hidraw0: USB HID v1.11 Device [Philips WeCall Speaker] on usb-0000:00:1d.0-1.8.2/input3 . . . Jun 02 16:53:08 t430 upowerd[1363]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8.2/2-1.8.2:1.0 . . . Jun 02 16:53:09 t430 upowerd[1363]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8.2/2-1.8.2:1.3/0003:0A12:1243.0004 Jun 02 16:53:09 t430 upowerd[1363]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8.2/2-1.8.2:1.3 Jun 02 16:53:09 t430 upowerd[1363]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8/2-1.8.2 . . . Jun 02 16:53:13 t430 kernel: usb 2-1.8.2: 2:1: cannot set freq 48000 to ep 0x3 Jun 02 16:53:13 t430 kernel: usb 2-1.8.2: 2:1: cannot set freq 48000 to ep 0x3 Jun 02 16:53:13 t430 kernel: usb 2-1.8.2: 2:1: cannot set freq 48000 to ep 0x3 Jun 02 16:53:13 t430 pulseaudio[2225]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. Jun 02 16:53:13 t430 pulseaudio[2225]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="1" name="usb-0a12_Philips_WeCall_Speaker_ABCDEF0123456789-00" card_name="alsa_card.usb-0a12_Philips_WeCall_Speaker_ABCDEF0123456789-00" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed. $ sudo lsusb -v -d 0a12:1243 Bus 002 Device 006: ID 0a12:1243 Cambridge Silicon Radio, Ltd Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x0a12 Cambridge Silicon Radio, Ltd idProduct 0x1243 bcdDevice 89.53 iManufacturer 0 iProduct 2 Philips WeCall Speaker iSerial 3 ABCDEF0123456789 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 246 bNumInterfaces 5 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 1 Control Device bInterfaceProtocol 0 iInterface 0 AudioControl Interface Descriptor: bLength 10 bDescriptorType 36 bDescriptorSubtype 1 (HEADER) bcdADC 1.00 wTotalLength 74 bInCollection 2 baInterfaceNr( 0) 1 baInterfaceNr( 1) 2 AudioControl Interface Descriptor: bLength 12 bDescriptorType 36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID 4 wTerminalType 0x0203 Personal Microphone bAssocTerminal 0 bNrChannels 1 wChannelConfig 0x0000 iChannelNames 0 iTerminal 0 AudioControl Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 5 bSourceID 4 bControlSize 2 bmaControls( 0) 0x01 bmaControls( 0) 0x00 Mute Control bmaControls( 1) 0x00 bmaControls( 1) 0x00 iFeature 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 3 (OUTPUT_TERMINAL) bTerminalID 6 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bSourceID 5 iTerminal 0 AudioControl Interface Descriptor: bLength 12 bDescriptorType 36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID 1 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bNrChannels 1 wChannelConfig 0x0000 iChannelNames 0 iTerminal 0 AudioControl Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 2 bSourceID 1 bControlSize 2 bmaControls( 0) 0x01 bmaControls( 0) 0x00 Mute Control bmaControls( 1) 0x02 bmaControls( 1) 0x00 Volume Control iFeature 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 3 (OUTPUT_TERMINAL) bTerminalID 3 wTerminalType 0x0301 Speaker bAssocTerminal 0 bSourceID 2 iTerminal 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 AudioStreaming Interface Descriptor: bLength 7 bDescriptorType 36 bDescriptorSubtype 1 (AS_GENERAL) bTerminalLink 6 bDelay 0 frames wFormatTag 1 PCM AudioStreaming Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 2 (FORMAT_TYPE) bFormatType 1 (FORMAT_TYPE_I) bNrChannels 1 bSubframeSize 2 bBitResolution 16 bSamFreqType 1 Discrete tSamFreq[ 0] 16000 AudioControl Endpoint Descriptor: bLength 7 bDescriptorType 37 bDescriptorSubtype 1 (EP_GENERAL) bmAttributes 0x00 bLockDelayUnits 2 Decoded PCM samples wLockDelay 0 Decoded PCM samples Endpoint Descriptor: bLength 9 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 1 bRefresh 0 bSynchAddress 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 2 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 2 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 AudioStreaming Interface Descriptor: bLength 7 bDescriptorType 36 bDescriptorSubtype 1 (AS_GENERAL) bTerminalLink 1 bDelay 0 frames wFormatTag 1 PCM AudioStreaming Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 2 (FORMAT_TYPE) bFormatType 1 (FORMAT_TYPE_I) bNrChannels 1 bSubframeSize 2 bBitResolution 16 bSamFreqType 1 Discrete tSamFreq[ 0] 16000 AudioControl Endpoint Descriptor: bLength 7 bDescriptorType 37 bDescriptorSubtype 1 (EP_GENERAL) bmAttributes 0x81 Sampling Frequency MaxPacketsOnly bLockDelayUnits 2 Decoded PCM samples wLockDelay 0 Decoded PCM samples Endpoint Descriptor: bLength 9 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 1 bRefresh 0 bSynchAddress 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 3 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 69 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 4 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 44 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x85 EP 5 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 1 can't get device qualifier: Resource temporarily unavailable can't get debug descriptor: Resource temporarily unavailable Device Status: 0x0001 Self Powered
This must be a quirk added recently: commit 33193dca671c8b75eb030234cefdcd2ceebd7516 ALSA: usb-audio: Add a quirk for Nura's first gen headset Although this fix was for Nura headset, the id is exactly this one (0a12:1243). Martin, could you check the difference? Also Robert, try to pass quirk_alias=0a121243:00010001 to snd-usb-module. e.g. create a file /etc/modprobe.d/50-usb-audio.conf containing options snd-usb-audio quirk_alias=0a121243:00010001 This should "fake" the USB device ID for quirk to an invalid one, so that the driver avoids applying the existing quirk.
Thanks for the quick reply. I can indeed confirm that with the quirk alias the speaker works once again.
Martin? Unless we find any proper resolution, I'll have to revert your change soon later. "No regression" is more important rule than support of a new device.
(In reply to Takashi Iwai from comment #3) > Martin? > > Unless we find any proper resolution, I'll have to revert your change soon > later. > "No regression" is more important rule than support of a new device. Sorry. I did not receive any email about this bug until now :o I fully agree and does not allow regressions to happen with my code. So please revert the patch ASAP (and send to stable) while I come up with another version of the patch that will not step on Rovert de Rooy's device's toes (if he is willing to test that my patch will not break his device). You have my Acked-by: for the revert and Cc:ing of the stable branches (with my apologies).
No need for apology, we're happy that you'll be working on the issue. I'm going to submit & merge the revert patch later. Thanks!
FWIW, below is the patch I'm going to submit.
Created attachment 276477 [details] Patch to disable Nura headset quirk
(In reply to Takashi Iwai from comment #7) > Created attachment 276477 [details] > Patch to disable Nura headset quirk Thanks for doing this! Reviewed-by: Martin Peres <martin.peres@free.fr>
*** Bug 212711 has been marked as a duplicate of this bug. ***