Bug 196897 - USB Mouse not recognized when connected through hub & switch
Summary: USB Mouse not recognized when connected through hub & switch
Status: NEW
Alias: None
Product: Drivers
Classification: Unclassified
Component: USB (show other bugs)
Hardware: All Linux
: P1 normal
Assignee: Greg Kroah-Hartman
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-09-11 04:08 UTC by Bruce
Modified: 2017-09-14 21:28 UTC (History)
0 users

See Also:
Kernel Version: 4.4.85-22-default
Subsystem:
Regression: Yes
Bisected commit-id:


Attachments

Description Bruce 2017-09-11 04:08:25 UTC
openSUSE 42.1 used kernel version 4.1.12 and the mouse worked perfectly.
After upgrading to 42.3 (kernel 4.4.85), the mouse does not work.
I do not see any bugs that seem relevant to this issue.
The plugging and unplugging events are seen on the usb bus
and the device enumerates, as seen by usb-devices.

$ lsusb
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 011 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 03f0:0e2a Hewlett-Packard 
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 003: ID 046d:c245 Logitech, Inc. G400 Optical Mouse <<<< Mouse in use
Bus 008 Device 002: ID 0764:0501 Cyber Power System, Inc. CP1500 AVR UPS
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 2109:0813  
Bus 002 Device 002: ID 2109:0813  
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 046d:c068 Logitech, Inc. G500 Laser Mouse <<<< NON RESPONSIVE
Bus 001 Device 004: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0
Bus 001 Device 003: ID 2109:2813  
Bus 001 Device 002: ID 2109:2813  
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 1 is a USB 3.0 hub. I have two such hubs, both fail.

There is a related discussion on the usb-devices email list.
    Subject: Re: USB mouse

All the /sys/kernel/debug/usb/usbmon/2u activity looks normal
when the mouse is plugged and unplugged, but evtest on the
proper event device (/dev/input/eventXX) shows no activity
when the mouse is moved or clicked.

I intend to continue chasing this. This is a stake in the ground.


P.S. I filed one at SuSE also:

    https://bugzilla.suse.com/show_bug.cgi?id=1056960
Comment 1 Greg Kroah-Hartman 2017-09-11 12:08:46 UTC
On Mon, Sep 11, 2017 at 04:08:25AM +0000, bugzilla-daemon@bugzilla.kernel.org wrote:
> https://bugzilla.kernel.org/show_bug.cgi?id=196897
> 
>             Bug ID: 196897
>            Summary: USB Mouse not recognized when connected through hub &
>                     switch
>            Product: Drivers
>            Version: 2.5
>     Kernel Version: 4.4.85-22-default

All USB bugs should be sent to the linux-usb@vger.kernel.org mailing
list, and not entered into bugzilla.  Please bring this issue up there,
if it is still a problem in the latest kernel release.
Comment 2 Bruce 2017-09-14 21:28:45 UTC
I have switched to Linux Kernel 4.13.0.

USB mice (the several that I have) when plugged into a USB3 hub and that hub is plugged into a USB3 port do not work. Neither the Plugable brand nor the Kingston brand of hub. The mice all work correctly when plugged directly into a USB3 port.

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