Bug 196429 - No sound from speakers on laptop.
Summary: No sound from speakers on laptop.
Status: NEW
Alias: None
Product: Drivers
Classification: Unclassified
Component: Sound(ALSA) (show other bugs)
Hardware: x86-64 Linux
: P1 high
Assignee: Jaroslav Kysela
Depends on:
Reported: 2017-07-19 16:50 UTC by contact
Modified: 2023-04-13 17:28 UTC (History)
1 user (show)

See Also:
Kernel Version: ALL
Regression: No
Bisected commit-id:

alsa-info.sh output (31.50 KB, text/plain)
2017-07-19 16:50 UTC, contact

Description contact 2017-07-19 16:50:01 UTC
Created attachment 257615 [details]
alsa-info.sh output


Audio will not play though speaker but will work fine using the headphone jack. The output device appears in the sound settings just fine, there is just no output. This works under windows fine so that hardware is OK.

I have attached the output from the alsa-info tool on a fresh install of Ubuntu 17.10. This has also been tested on 16.04.2 and 17.04.
Comment 1 contact 2017-07-31 22:40:57 UTC
I have found that if I turn the volume up to 150% and play loud audio, I can just barely hear some of the sounds. 

If you need any additional information, just let me know.
Comment 2 contact 2017-08-01 00:00:15 UTC
I have found that the headphones will only work on kernels before 4.11 and after 4.11 the headphones will work if I pass the nofixup or generic model values.

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