Hello, I run Lenovo Helix 2. There is no sound output. Please help. Please find information from alsa on the following link: http://www.alsa-project.org/db/?f=93172d9bf5ea867d03d78956842f5d25f0d85dcd
I am also getting the following in dmesg, not sure if it's related: [ 373.182370] snd_hda_intel 0000:00:03.0: IRQ timing workaround is activated for card #0. Suggest a bigger bdl_pos_adj. [ 394.402892] perf: interrupt took too long (2501 > 2500), lowering kernel.perf_event_max_sample_rate to 79750 [ 615.276757] perf: interrupt took too long (3127 > 3126), lowering kernel.perf_event_max_sample_rate to 63750
Hi Kosarzhevsky, From your attached message, it seems there is no HDA analog audio on your system. Do you playback with HDMI/DP audio? Which command do you use to do the playback? Thanks, Libin
Created attachment 232161 [details] attachment-19680-0.html Hello, I don't have HDMI/DP audio speakers to test. I have tried KDE5/Plasma and it's silent. There is pre-installed Windows OS on the PC, the audio works there flawlessly. Let me know if you need more information or diagnostics to run. On 6 September 2016 at 05:35, <bugzilla-daemon@bugzilla.kernel.org> wrote: > https://bugzilla.kernel.org/show_bug.cgi?id=153901 > > Libin Yang <libin.yang@intel.com> changed: > > What |Removed |Added > ------------------------------------------------------------ > ---------------- > CC| |libin.yang@intel.com > > --- Comment #2 from Libin Yang <libin.yang@intel.com> --- > Hi Kosarzhevsky, > > From your attached message, it seems there is no HDA analog audio on your > system. Do you playback with HDMI/DP audio? Which command do you use to do > the > playback? > > Thanks, > Libin > > -- > You are receiving this mail because: > You are on the CC list for the bug. > You reported the bug. >
From your informatioin: Your system is broadwell. And there is a HDMI/DP audio and a USB audio. If you want to playback through USB, please do the following test to see if it works: $ alsamixer -c1 in the alsamixer, please unmute and set the volume to a proper value, and then run: speaker-test -Dplughw:1,0 -c2 -t wav If you want to playback through HDMI, please do the following test to see if it works: $ alsamixer in the alsamixer, please unmute, and then run: speaker-test -Dplughw:0,num -c2 -t wav num can be 3, 7 or 8 based on which HDMI/DP port you are connecting. BTW: your kernel is a little old to recognize it is a BDW.
just for the records I just bought the same hardware a few weeks ago and also ran into the same sound issue with debian stretch (kernel 4.8). After upgrading the UEFI-Bios to N17ET90W (1.90) plus additional loading of "OS-optimized" Defaults Settings, the sound issue disappeared. The firmware can be updated with the n17ur44w.iso from lenovo website. Unfortunately you need an external usb-cdrom, as the Bios does not recognize the Bootloader on the iso image if put to usb-sticks. Please note that you might need to restore the bootloader after loading Default Settings in the Bios. I'd bet that a Windows Bootloader Entry would have been left untouched.