Bug 217972

Summary: Unable to charge HP EliteBook 865 G9 (U82 family) after BIOS update
Product: ACPI Reporter: Andrzej Kowalski (andrzej.kowalski.hp)
Component: Power-BatteryAssignee: acpi_power-battery
Status: RESOLVED INVALID    
Severity: normal CC: marvin24
Priority: P3    
Hardware: AMD   
OS: Linux   
Kernel Version: 6.6.0-rc3 Subsystem:
Regression: No Bisected commit-id:
Attachments: dmesg
kernel config
upower info

Description Andrzej Kowalski 2023-10-03 19:25:16 UTC
Created attachment 305182 [details]
dmesg

After a BIOS update, the laptop stopped charging after the OS starts (well, it charges at "zero rate", the percentage drops with time). It can only charge when shut down.

Battery 0: Charging, 67%, charging at zero rate - will never fully charge.

The last firmware with charging working was 01.01.12 (but it has its own set of issues)
Tried 01.02.01, 01.03.01, 01.04.01, 01.05.01 and 01.06.00 - "charging at zero rate".

What the issue could be?
Comment 1 Andrzej Kowalski 2023-10-03 19:28:11 UTC
Created attachment 305183 [details]
kernel config

This is a Fedora Rawhide kernel

The kernel meta package
Name        : kernel
Version     : 6.6.0
Release     : 0.rc3.20230929git9ed22ae6be81.30.fc40
Architecture: x86_64
Comment 2 Andrzej Kowalski 2023-10-03 19:29:00 UTC
Created attachment 305184 [details]
upower info
Comment 3 Andrzej Kowalski 2023-10-03 19:32:16 UTC
Using an original HP USB Type-C charger (45W), blacklisting ucsi_acpi makes no difference, tried several acpi_osi settings, power button EC reset trick did not work.
Comment 4 Artem S. Tashkinov 2023-10-04 01:01:46 UTC
Linux cannot possibly prevent your laptop from charging.

Call HP and ask questions.
Comment 5 Marc Dietrich 2024-01-05 15:44:45 UTC
are you sure that it is not charging at all? When AC is connected, it is well possible that the battery doesn't report a charging rate. Is the discharge rate reported (ac plugged off)?