Bug 212711

Summary: USB Speaker - Sound test give static
Product: Drivers Reporter: Robert de Rooy (robert.de.rooy)
Component: Sound(ALSA)Assignee: Jaroslav Kysela (perex)
Status: REOPENED ---    
Severity: normal CC: stulluk, tiwai
Priority: P1    
Hardware: All   
OS: Linux   
Kernel Version: kernel-5.11.13-300.fc34.x86_64 Tree: Mainline
Regression: No

Description Robert de Rooy 2021-04-18 15:40:49 UTC
Philips WeCall USB Speaker AECS7000/00 (actually made by Woox Innovations). This is a mono speaker and mic meant for conference calls and such.

Fedora 34 Beta (same thing happens with F33 and F32). It also happens on multiple computers.

Apr 18 17:23:49 ryzen5k kernel: usb 3-1.4: new full-speed USB device number 7 using xhci_hcd
Apr 18 17:23:49 ryzen5k kernel: usb 3-1.4: New USB device found, idVendor=0a12, idProduct=1243, bcdDevice=89.53
Apr 18 17:23:49 ryzen5k kernel: usb 3-1.4: New USB device strings: Mfr=0, Product=2, SerialNumber=3
Apr 18 17:23:49 ryzen5k kernel: usb 3-1.4: Product: Philips WeCall Speaker
Apr 18 17:23:49 ryzen5k kernel: usb 3-1.4: SerialNumber: ABCDEF0123456789
Apr 18 17:23:49 ryzen5k kernel: usb 3-1.4: 2:1: cannot set freq 16000 to ep 0x3
Apr 18 17:23:49 ryzen5k kernel: input: Philips WeCall Speaker as /devices/pci0000:00/0000:00:08.1/0000:2d:00.3/usb3/3-1/3-1.4/3-1.4:1.3/0003:0A12:1243.0010/input/input43
Apr 18 17:23:49 ryzen5k kernel: hid-generic 0003:0A12:1243.0010: input,hidraw2: USB HID v1.11 Device [Philips WeCall Speaker] on usb-0000:2d:00.3-1.4/input3
Apr 18 17:23:50 ryzen5k kernel: input: Philips WeCall Speaker as /devices/pci0000:00/0000:00:08.1/0000:2d:00.3/usb3/3-1/3-1.4/3-1.4:1.4/0003:0A12:1243.0011/input/input44
Apr 18 17:23:50 ryzen5k kernel: hid-generic 0003:0A12:1243.0011: input,hidraw6: USB HID v1.11 Keyboard [Philips WeCall Speaker] on usb-0000:2d:00.3-1.4/input4
Apr 18 17:23:50 ryzen5k mtp-probe[429881]: checking bus 3, device 7: "/sys/devices/pci0000:00/0000:00:08.1/0000:2d:00.3/usb3/3-1/3-1.4"
Apr 18 17:23:50 ryzen5k mtp-probe[429881]: bus: 3, device: 7 was not an MTP device
Apr 18 17:23:50 ryzen5k systemd-logind[1128]: Watching system buttons on /dev/input/event24 (Philips WeCall Speaker)
Apr 18 17:23:50 ryzen5k mtp-probe[429896]: checking bus 3, device 7: "/sys/devices/pci0000:00/0000:00:08.1/0000:2d:00.3/usb3/3-1/3-1.4"
Apr 18 17:23:50 ryzen5k mtp-probe[429896]: bus: 3, device: 7 was not an MTP device

When plugging in the device and in Gnome trying the sound test in the sound control panel results in static being output. But playing something like youtube via chrome works fine.

Note the above "cannot set freq" message, this may be related?

alsa-info 0.5.0 output:
http://alsa-project.org/db/?f=3d7ab74196f770ba44e510942f0ee9fc97bb7f25
Comment 1 Robert de Rooy 2021-04-18 15:46:52 UTC
oops duplicate.

*** This bug has been marked as a duplicate of bug 199905 ***
Comment 2 Robert de Rooy 2021-04-18 15:49:15 UTC
Actually I should not have closed it. This issue is current, the other issue was resolved.
Comment 3 Takashi Iwai 2021-05-03 08:56:59 UTC
Please test with the raw ALSA API via speaker-test or aplay at first.

The cannot set freq message should be harmless.  It tries at most three times, and gives up for the rest.
Comment 4 ST 2021-09-15 23:23:28 UTC
FYI:

[ 2709.984532] usb 3-2.4: SerialNumber: 30507533F452022000
[ 2710.068291] usb 3-2.4: 1:1: cannot set freq 48000 to ep 0x3
[ 2710.308891] input: Jabra SPEAK 510 USB as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb3/3-2/3-2.4/3-2.4:1.3/0003:0B0E:0422.000C/input/input34
[ 2710.366694] jabra 0003:0B0E:0422.000C: input,hiddev4,hidraw8: USB HID v1.11 Device [Jabra SPEAK 510 USB] on usb-0000:05:00.3-2.4/input3
[ 2711.556467] retire_capture_urb: 22 callbacks suppressed
[ 2711.680746] usb 3-2.4: USB disconnect, device number 6
[ 2722.626492] usb 3-2.4: new full-speed USB device number 7 using xhci_hcd
[ 2722.748683] usb 3-2.4: New USB device found, idVendor=0b0e, idProduct=0422, bcdDevice= 2.32
[ 2722.748689] usb 3-2.4: New USB device strings: Mfr=0, Product=2, SerialNumber=3
[ 2722.748692] usb 3-2.4: Product: Jabra SPEAK 510 USB
[ 2722.748695] usb 3-2.4: SerialNumber: 30507533F452022000
[ 2722.832450] usb 3-2.4: 1:1: cannot set freq 48000 to ep 0x3
[ 2723.077041] input: Jabra SPEAK 510 USB as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb3/3-2/3-2.4/3-2.4:1.3/0003:0B0E:0422.000D/input/input35
[ 2723.134683] jabra 0003:0B0E:0422.000D: input,hiddev4,hidraw8: USB HID v1.11 Device [Jabra SPEAK 510 USB] on usb-0000:05:00.3-2.4/input3
[ 2724.350546] retire_capture_urb: 115 callbacks suppressed
[ 2724.444904] usb 3-2.4: USB disconnect, device number 7
[ 2735.390494] usb 3-2.4: new full-speed USB device number 8 using xhci_hcd
[ 2735.512847] usb 3-2.4: New USB device found, idVendor=0b0e, idProduct=0422, bcdDevice= 2.32
[ 2735.512855] usb 3-2.4: New USB device strings: Mfr=0, Product=2, SerialNumber=3
[ 2735.512858] usb 3-2.4: Product: Jabra SPEAK 510 USB
[ 2735.512861] usb 3-2.4: SerialNumber: 30507533F452022000
[ 2735.596612] usb 3-2.4: 1:1: cannot set freq 48000 to ep 0x3
[ 2735.836218] input: Jabra SPEAK 510 USB as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb3/3-2/3-2.4/3-2.4:1.3/0003:0B0E:0422.000E/input/input36
[ 2735.894681] jabra 0003:0B0E:0422.000E: input,hiddev4,hidraw8: USB HID v1.11 Device [Jabra SPEAK 510 USB] on usb-0000:05:00.3-2.4/input3
[ 2972.069665] usb 3-2.4: USB disconnect, device number 8
[ 3001.138508] usb 3-2.4: new full-speed USB device number 9 using xhci_hcd
[ 3001.260724] usb 3-2.4: New USB device found, idVendor=0b0e, idProduct=0422, bcdDevice= 2.32
[ 3001.260731] usb 3-2.4: New USB device strings: Mfr=0, Product=2, SerialNumber=3
[ 3001.260735] usb 3-2.4: Product: Jabra SPEAK 510 USB
[ 3001.260737] usb 3-2.4: SerialNumber: 30507533F452022000
[ 3001.346485] usb 3-2.4: 1:1: cannot set freq 48000 to ep 0x3
[ 3001.586101] input: Jabra SPEAK 510 USB as /devices/pci0000:00/0000:00:08.1/0000:05:00.3/usb3/3-2/3-2.4/3-2.4:1.3/0003:0B0E:0422.000F/input/input37
[ 3001.646686] jabra 0003:0B0E:0422.000F: input,hiddev4,hidraw8: USB HID v1.11 Device [Jabra SPEAK 510 USB] on usb-0000:05:00.3-2.4/input3


This (cannot set freq 48000 to ep 0x3)  happens with my JABRA SPEAK 510 USB on my all PCs.

Ready to help debugging :)