Bug 212661
Summary: | New touchpad detected as "PS/2 Logitech Wheel Mouse" - Dell XPS 15 9500 | ||
---|---|---|---|
Product: | Drivers | Reporter: | Ed Holden (edholden) |
Component: | Input Devices | Assignee: | drivers_input-devices |
Status: | RESOLVED UNREPRODUCIBLE | ||
Severity: | normal | CC: | hi-angel |
Priority: | P1 | ||
Hardware: | x86-64 | ||
OS: | Linux | ||
Kernel Version: | 5.8.0 | Subsystem: | |
Regression: | No | Bisected commit-id: | |
Attachments: |
Contents of /proc/bus/input/devices
Output of command `xinput --list` /var/log/Xorg.0.log |
Description
Ed Holden
2021-04-12 23:06:37 UTC
Created attachment 296361 [details]
Output of command `xinput --list`
Created attachment 296363 [details]
/var/log/Xorg.0.log
Yesterday I confirmed this was a (second) hardware problem. After I teseted this on Windows 10 and found that OS detected the hardware in exactly the same way (generic PS/2 mouse, plus an I2C_HID device driver that failed to load), and this caused the same behavior. Dell agreed and replaced my laptop's touchpad a second time. After deleting the device in Windows 10 and refreshing, the OS detected the new touchpad fine, so I reinstalled Ubuntu and it's also working fine, with scrolling etc. functioning as normal. So basically, Dell gave me a laptop with a "broken hardware" touchpad and improbably replaced it with a "bad firmware" touchpad that looked like a kernel bug, but wasn't. |