Bug 211667

Summary: USB attached HDD enclosure failure
Product: Drivers Reporter: daniel schroeder (sec)
Component: USBAssignee: Default virtual assignee for Drivers/USB (drivers_usb)
Status: NEW ---    
Severity: normal    
Priority: P1    
Hardware: x86-64   
OS: Linux   
Kernel Version: 5.10.14 Subsystem:
Regression: No Bisected commit-id:
Attachments: dmesg

Description daniel schroeder 2021-02-10 09:19:15 UTC
Created attachment 295177 [details]
dmesg

Only three out of four drives are recognized at the time the enclosure is powered on.
As a workaround the following device is resetted:

path=/dev/bus/usb/004/008
    description=VIA Labs, Inc. USB3.1 Hub
    manufacturer=VIA Labs, Inc.
    device=USB3.1 Hub
    search string=VIA Labs, Inc. USB3.1 Hub VIA Labs, Inc. USB3.1 Hub

which is a HUB integrated into the external enclosure.

External enclosure model: IB-3740-C31

Attached dmesg shows the initial power up and the following manual reset.
Comment 1 Alan Stern 2021-02-10 15:51:17 UTC
For more information, collect a usbmon trace for bus 4 showing what happens when the enclosure is plugged in and powered up.  This could be a bug in the integrated hub.