Bug 208305

Summary:	HID++ device behind a USB C hub fails to properly initialize
Product:	Drivers	Reporter:	Luis Chamberlain (mcgrof)
Component:	USB	Assignee:	Default virtual assignee for Drivers/USB (drivers_usb)
Status:	NEW ---
Severity:	normal	CC:	jikos
Priority:	P1
Hardware:	All
OS:	Linux
Kernel Version:	v5.7.5	Subsystem:
Regression:	No	Bisected commit-id:

Description Luis Chamberlain 2020-06-23 18:17:43 UTC

I've purchased now about 3 different wireless mice, and they work gloriously if I connect them onto my laptop directly onto one of its USB C ports. Mind you the mice are USB, they come with a USB to USB converter. This works well, however if you run low on USB C ports you'll need a USB HUB.

I've now tried two USB C HUBs, and when I connect the USB mice on the USB HUBs the device initialize and *sometimes* you get to finagle movement out of them but its clearly not working as expected.

This should be easily reproducible with any HID++ mice connected to a USB C hub.

This is what I get from a full journalctl -f output for example if I connect the mice directly to the laptop:

May 29 21:02:15 phoebe kernel: usb 1-1: new full-speed USB device number 29 using xhci_hcd
May 29 21:02:15 phoebe kernel: usb 1-1: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=24.07
May 29 21:02:15 phoebe kernel: usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
May 29 21:02:15 phoebe kernel: usb 1-1: Product: USB Receiver                   
May 29 21:02:15 phoebe kernel: usb 1-1: Manufacturer: Logitech                  
May 29 21:02:15 phoebe kernel: logitech-djreceiver 0003:046D:C52B.0030: hiddev0,hidraw4: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-1/input2
May 29 21:02:15 phoebe mtp-probe[8911]: checking bus 1, device 29: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1"
May 29 21:02:15 phoebe mtp-probe[8911]: bus: 1, device: 29 was not an MTP device
May 29 21:02:15 phoebe kernel: input: Logitech M570 as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.2/0003:046D:C52B.0030/0003:046D:1028.0031/input/input64
May 29 21:02:15 phoebe kernel: logitech-hidpp-device 0003:046D:1028.0031: input,hidraw5: USB HID v1.11 Mouse [Logitech M570] on usb-0000:00:14.0-1/input2:1
May 29 21:02:15 phoebe mtp-probe[8925]: checking bus 1, device 29: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1"
May 29 21:02:15 phoebe mtp-probe[8925]: bus: 1, device: 29 was not an MTP device
May 29 21:02:15 phoebe solaar[1995]: gtk_widget_get_scale_factor: assertion 'GTK_IS_WIDGET (widget)' failed
May 29 21:02:15 phoebe solaar[1995]: gtk_widget_get_scale_factor: assertion 'GTK_IS_WIDGET (widget)' failed
May 29 21:02:48 phoebe kernel: logitech-hidpp-device 0003:046D:1028.0031: HID++ 1.0 device connected.

The last line does not appear if I use a USB C hub:
May 29 21:03:42 phoebe kernel: usb 1-6.3: new full-speed USB device number 30 using xhci_hcd
May 29 21:03:43 phoebe kernel: usb 1-6.3: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=24.07
May 29 21:03:43 phoebe kernel: usb 1-6.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
May 29 21:03:43 phoebe kernel: usb 1-6.3: Product: USB Receiver                 
May 29 21:03:43 phoebe kernel: usb 1-6.3: Manufacturer: Logitech                
May 29 21:03:43 phoebe kernel: logitech-djreceiver 0003:046D:C52B.0034: hiddev0,hidraw4: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-6.3/input2
May 29 21:03:43 phoebe mtp-probe[8991]: checking bus 1, device 30: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6.3"
May 29 21:03:43 phoebe mtp-probe[8991]: bus: 1, device: 30 was not an MTP device
May 29 21:03:43 phoebe kernel: input: Logitech M570 as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6.3/1-6.3:1.2/0003:046D:C52B.0034/0003:046D:1028.0035/input/input65
May 29 21:03:43 phoebe kernel: logitech-hidpp-device 0003:046D:1028.0035: input,hidraw5: USB HID v1.11 Mouse [Logitech M570] on usb-0000:00:14.0-6.3/input2:1
May 29 21:03:43 phoebe mtp-probe[9003]: checking bus 1, device 30: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6.3"
May 29 21:03:43 phoebe mtp-probe[9003]: bus: 1, device: 30 was not an MTP device
May 29 21:03:43 phoebe solaar[1995]: gtk_widget_get_scale_factor: assertion 'GTK_IS_WIDGET (widget)' failed
May 29 21:03:43 phoebe solaar[1995]: gtk_widget_get_scale_factor: assertion 'GTK_IS_WIDGET (widget)' failed

Given this is super easy to reproduce I figured this should be most of the information needed, let me know if you need more.