Bug 203147

Summary:	Raven Ridge xhci_hcd not working: "Refused to change power state, currently in D3"
Product:	Drivers	Reporter:	Adam Gausmann (agausmann)
Component:	USB	Assignee:	Greg Kroah-Hartman (greg)
Status:	NEW ---
Severity:	normal	CC:	agausmann, kai.heng.feng, redsloeberries
Priority:	P1
Hardware:	All
OS:	Linux
Kernel Version:	4.19.23	Subsystem:
Regression:	No	Bisected commit-id:
Attachments:	dmesg output

Description Adam Gausmann 2019-04-04 00:33:47 UTC

Created attachment 282123 [details]
dmesg output

On my ThinkPad E585, with a Ryzen 5 2500U, my XHCI driver crashes when a USB device is plugged into any port.

Steps to Reproduce:

1. Boot the system normally.
2. Plug in a device to any USB port.


Actual Results:

The USB device fails to register; the XHCI driver crashes and is unusable. Device does not show up in the output of `lsusb`.

Tail of dmesg output (full output attached):

[   51.276650] xhci_hcd 0000:05:00.4: Refused to change power state, currently in D3
[   51.276658] xhci_hcd 0000:05:00.3: Refused to change power state, currently in D3
[   51.277051] xhci_hcd 0000:05:00.3: enabling device (0000 -> 0002)
[   51.277074] xhci_hcd 0000:05:00.3: WARN: xHC restore state timeout
[   51.277077] xhci_hcd 0000:05:00.3: PCI post-resume error -110!
[   51.279316] xhci_hcd 0000:05:00.3: HC died; cleaning up
[   51.288669] xhci_hcd 0000:05:00.4: enabling device (0000 -> 0002)

Expected results: Device connects, powers on, and registers properly, showing up in `lsusb`.

Build: Linux 4.19.32_1 #1 SMP PREEMPT Wed Mar 27 20:41:38 UTC 2019 x86_64 GNU/Linux, with firmware 20181218

Additional Information: 

Related issue - https://bugs.launchpad.net/ubuntu/+source/linux-oem/+bug/1756700

Comment 1 Adam Gausmann 2019-04-04 01:13:51 UTC

I've done more investigation:

- I disabled laptop_mode which was running by default (I assume that was messing with idle power state), and USB works until the laptop is suspended, with a slightly different message upon resume:

[  127.865337] xhci_hcd 0000:05:00.3: Refused to change power state, currently in D3
[  127.877353] xhci_hcd 0000:05:00.3: enabling device (0000 -> 0002)

After plugging in a USB device, it outputs:

[  135.368383] xhci_hcd 0000:05:00.3: Error while assigning device slot ID
[  135.368393] xhci_hcd 0000:05:00.3: Max number of devices this xHCI host supports is 64.
[  135.368402] usb usb1-port2: couldn't allocate usb_device
[  136.392374] Bluetooth: hci0: RTL: download fw command failed (-110)

[  138.986111] NMI watchdog: Enabled. Permanently consumes one hw-PMU counter.
[  139.009743] EXT4-fs (sda1): re-mounted. Opts: commit=0
[  141.512347] xhci_hcd 0000:05:00.4: xHCI host not responding to stop endpoint command.
[  141.512369] xhci_hcd 0000:05:00.4: xHCI host controller not responding, assume dead
[  141.512410] xhci_hcd 0000:05:00.4: HC died; cleaning up
[  141.512445] usb 3-1: USB disconnect, device number 4
[  141.512650] xhci_hcd 0000:05:00.4: Timeout while waiting for stop endpoint command
[  141.513239] usb 3-2: USB disconnect, device number 3

Comment 2 Greg Kroah-Hartman 2019-04-04 05:33:49 UTC

On Thu, Apr 04, 2019 at 12:33:47AM +0000, bugzilla-daemon@bugzilla.kernel.org wrote:
> https://bugzilla.kernel.org/show_bug.cgi?id=203147
> 
>             Bug ID: 203147
>            Summary: Raven Ridge xhci_hcd not working: "Refused to change
>                     power state, currently in D3"
>            Product: Drivers
>            Version: 2.5
>     Kernel Version: 4.19.23

All USB bugs should be sent to the linux-usb@vger.kernel.org mailing
list, and not entered into bugzilla.  Please bring this issue up there,
if it is still a problem in the latest kernel release.