Bug 198143

Summary:	Cannot boot without acpi=off (Acer Nitro AN515-51)
Product:	ACPI	Reporter:	Armands Arseniuss Skolmeisters (arseniuss)
Component:	Config-Other	Assignee:	Zhang Rui (rui.zhang)
Status:	CLOSED INSUFFICIENT_DATA
Severity:	normal	CC:	arseniuss, avivdm, pladow, rui.zhang
Priority:	P1
Hardware:	Intel
OS:	Linux
Kernel Version:	4.15.0-041500rc1-generic, 4.13.0-17-generic	Subsystem:
Regression:	No	Bisected commit-id:
Attachments:	dmidecode Serial Console Log of 4.13 dmidecode for Optiplex 960

Description Armands Arseniuss Skolmeisters 2017-12-11 22:40:27 UTC

Created attachment 261117 [details]
dmidecode

Cannot boot Linux kernel on a new laptop Acer Nitro AN515-51 without acpi=off.


Tests on (then) upstream kernel (4.15.0-041500rc1-generic using ukuu tool):
<none>: reboots
acpi=off: works without ACPI info
acpi=ht: reboots
pci=noacpi: freezes after kernel loading
acpi=noirq: freezes after kernel loading
pnpacpi=off: freezes after kernel loading
noapic: reboots
nolapic: boots, shows kernel messages and then freezes

Launchpad bug report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1735024

Since there is no info in sysfs, `sudo fwts acpidump` info is here: https://launchpadlibrarian.net/347518257/results.log

dmidecode output is in attachment.

If needed, I can test.

Comment 1 Zhang Rui 2017-12-18 05:51:12 UTC

have you tried any kernel earlier than 4.13? say 4.12?

Comment 2 Zhang Rui 2017-12-18 05:57:04 UTC

the symptom looks similar to a problem on my laptop, which is a 4.13 regression, so it's better for you to check 4.12 kernel.

Comment 3 pladow 2018-01-18 21:24:56 UTC

I have a similar problem with a Dell Optiplex 960.  It boots fine with 4.10, but not 4.13.  The system reboots in the middle without a log message.  I managed to capture console output via serial with earlyprink=serial,ttyS0 (see attachment).

I initially though it was a BIOS issue (the computer had a very old A03), so I updated to the latest (A17).

The system boots fine with 4.11 and 4.12.  But without acpi=off, it will not boot.

Comment 4 pladow 2018-01-18 21:25:27 UTC

Created attachment 273701 [details]
Serial Console Log of 4.13

Comment 5 pladow 2018-01-18 21:26:41 UTC

As a followup, I tried 4.14, and it too fails.

Comment 6 pladow 2018-01-18 21:28:29 UTC

Finally, acpi=off works with 4.13 and 4.14.

Comment 7 pladow 2018-01-18 21:29:26 UTC

Created attachment 273703 [details]
dmidecode for Optiplex 960

Comment 8 avivdm 2018-01-26 22:41:46 UTC

I am affected as well: cannot boot from kernels 4.13.0-26 and 4.13.0-31 even when acpi=off. Reverted to 4.10.0-42.
Lubuntu 16.04 32 bit on Intel NUC 5PPYH.

Comment 9 Zhang Rui 2018-04-02 01:47:16 UTC

please check in the working kernel, does the system boot with boot option nolapic_timer?

Comment 10 Zhang Rui 2018-05-07 06:20:36 UTC

as there is no response from the original bug reporter, bug closed.

for the others, please file a new bug for your specified platform instead.