Bug 195931

Summary: Random crashes on mostly idle laptop
Product: Other Reporter: André Breda (addobandre99)
Component: OtherAssignee: other_other
Status: RESOLVED INVALID    
Severity: normal    
Priority: P1    
Hardware: All   
OS: Linux   
Kernel Version: 4.12-rc3 Subsystem:
Regression: No Bisected commit-id:
Attachments: kernel log (from netconsole)

Description André Breda 2017-05-30 18:48:28 UTC
Created attachment 256781 [details]
kernel log (from netconsole)

My new Kaby Lake laptop (HP 15-ay105n with an Intel i7-7500U) seems to not like Linux at all.
At seemingly random times, the system crashes (screen freezes, no caps lock blink, does not respond to magic SysRq commands) or I experience a normal kernel panic with the blinky caps lock. It's a bit difficult to capture logs for the crash since sometimes I get nothing even without starting X11. With netconsole and a few attempts, I managed to capture what might be related to this issue.
This problem seems to be present from earlier versions of the Kernel, so I suspect it's either a Kaby Lake-specific bug, a bug that was "dormant" until something in my hardware (kaby lake, the motherboard...) helped waking it or bad firmware from HP that might require special handling to work properly.
Comment 1 André Breda 2017-06-29 18:55:34 UTC
Hardware issue: HP replaced my motherboard.