Bug 179341
| Summary: | mpt3sas: LSISAS3008 don't see Intel 540s SSD | ||
|---|---|---|---|
| Product: | SCSI Drivers | Reporter: | Badalyan Vyacheslav (v.badalyan) |
| Component: | Other | Assignee: | Tejun Heo (tj) |
| Status: | RESOLVED OBSOLETE | ||
| Severity: | high | CC: | chaitra.basappa, scsi_drivers-other |
| Priority: | P1 | ||
| Hardware: | x86-64 | ||
| OS: | Linux | ||
| Kernel Version: | 4.8.9-1.el7.elrepo.x86_64 | Subsystem: | |
| Regression: | No | Bisected commit-id: | |
| Attachments: | Dmes wiyh loh | ||
|
Description
Badalyan Vyacheslav
2016-10-20 20:09:39 UTC
I was change product and component Adapter Selected is a Avago SAS: SAS3008(C0) Num Ctlr FW Ver NVDATA x86-BIOS PCI Addr ---------------------------------------------------------------------------- 0 SAS3008(C0) 13.00.00.00 0b.02.00.03 08.31.00.00 00:0a:00:00 1 SAS3008(C0) 13.00.00.00 0b.02.00.03 08.31.00.00 00:08:00:00 Created attachment 245171 [details]
Dmes wiyh loh
I was attach log in BZ 13.434720] mpt3sas_cm0: device status change: (internal device reset)
handle(0x0009), sas address(0x4433221100000000), tag(65535)
[ 13.464810] scsi 0:0:1:0: tag#0 CDB: Inquiry 12 00 00 00 24 00
[ 13.464844] mpt3sas_cm0: sas_address(0x4433221100000000), phy(0)
[ 13.464846] mpt3sas_cm0: enclosure_logical_id(0x500062b201056c80),slot(3)
[ 13.464847] mpt3sas_cm0: enclosure level(0x0000), connector name( ^E)
[ 13.464849] mpt3sas_cm0: handle(0x0009), ioc_status(scsi ioc terminated)(0x004b), smid(1)
[ 13.464850] mpt3sas_cm0: Device Status Change
[ 13.464852] mpt3sas_cm0: request_len(36), underflow(0), resid(36)
[ 13.464854] mpt3sas_cm0: tag(0), transfer_count(0), sc->result(0x000b0000)
[ 13.464855] mpt3sas_cm0: scsi_status(good)(0x00), scsi_state(state terminated no status )(0x0c)
[ 13.464861] mpt3sas_cm0: log_info(0x31111000): originator(PL), code(0x11), sub_code(0x1000)
[ 13.464867] mpt3sas_cm0: device status change: (internal device reset complete)
handle(0x0009), sas address(0x4433221100000000), tag(65535)
Badalyan, From attached driver logs, I could see FW is issuing internal device reset many times for the drive with handle (0x0009) and also Inquiry command for this particular drive is getting terminated. There are many reasons for which Fimware sends internal device reset. And hence we need Firmware logs to find out reason for internal device reset, also Inquiry command is getting terminated because it is issued during device reset is in progress. Please share Firmware logs to debug/analyse this issue further. Help is needed. How to get a log FW?
This is "SAS 9300-16i Host Bus Adapter" and not have any HW RAID.
[root@nas sas3ircu_linux_x64_rel]# ./sas3ircu 0 LOGIR
Avago Technologies SAS3 IR Configuration Utility.
Version 14.00.00.00 (2016.07.21)
Copyright (c) 2009-2016 Avago Technologies. All rights reserved.
SAS3IRCU: The LOGIR command is not supported by the firmware currently loaded on controller 0.
[root@nas sas3ircu_linux_x64_rel]# ./sas3ircu list
Avago Technologies SAS3 IR Configuration Utility.
Version 14.00.00.00 (2016.07.21)
Copyright (c) 2009-2016 Avago Technologies. All rights reserved.
Adapter Vendor Device SubSys SubSys
Index Type ID ID Pci Address Ven ID Dev ID
----- ------------ ------ ------ ----------------- ------ ------
0 SAS3008 1000h 97h 00h:0ah:00h:00h 1000h 3130h
Adapter Vendor Device SubSys SubSys
Index Type ID ID Pci Address Ven ID Dev ID
----- ------------ ------ ------ ----------------- ------ ------
1 SAS3008 1000h 97h 00h:08h:00h:00h 1000h 3130h
SAS3IRCU: Utility Completed Successfully.
(In reply to Badalyan Vyacheslav from comment #7) > Help is needed. How to get a log FW? > > This is "SAS 9300-16i Host Bus Adapter" and not have any HW RAID. > > [root@nas sas3ircu_linux_x64_rel]# ./sas3ircu 0 LOGIR > Avago Technologies SAS3 IR Configuration Utility. > Version 14.00.00.00 (2016.07.21) > Copyright (c) 2009-2016 Avago Technologies. All rights reserved. > > SAS3IRCU: The LOGIR command is not supported by the firmware currently > loaded on controller 0. > > [root@nas sas3ircu_linux_x64_rel]# ./sas3ircu list > Avago Technologies SAS3 IR Configuration Utility. > Version 14.00.00.00 (2016.07.21) > Copyright (c) 2009-2016 Avago Technologies. All rights reserved. > > > Adapter Vendor Device SubSys SubSys > Index Type ID ID Pci Address Ven ID Dev ID > ----- ------------ ------ ------ ----------------- ------ ------ > 0 SAS3008 1000h 97h 00h:0ah:00h:00h 1000h 3130h > > Adapter Vendor Device SubSys SubSys > Index Type ID ID Pci Address Ven ID Dev ID > ----- ------------ ------ ------ ----------------- ------ ------ > 1 SAS3008 1000h 97h 00h:08h:00h:00h 1000h 3130h > SAS3IRCU: Utility Completed Successfully. Badalyan, Connect UART to controller, then open Teraterm window & use below commands: "iop show diag" -> outputs ring buffer and trace buffer. "pl dbg" -> outputs other debug info. Its production server. You can close bug. I move to nvme ssd. |